Premiere Crash/Freeze

Community Beginner ,
Jul 07, 2022 Jul 07, 2022

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Hi,

 

Premiere crashes a lot when i switch between sequences. I am able to save

but programmview doesnt change anymore, only after restart.

32Gig Ram MSI I7.

Anybody known this issue and haveing an idea how to fix that?

Its of course a pain in the a....

 

thanks

Dennis

 

TOPICS
Crash , Freeze or hang

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Adobe Community Professional ,
Jul 07, 2022 Jul 07, 2022

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reset the preferences

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Adobe Community Professional ,
Jul 07, 2022 Jul 07, 2022

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Delete the Media Cache and Media Cache files:
https://community.adobe.com/t5/premiere-pro/faq-how-to-clear-your-media-cache-in-30-seconds-in-premi...

If that doesn't work, try resetting the preferences:
https://community.adobe.com/t5/premiere-pro/faq-how-to-reset-trash-preferences-in-premiere-pro/td-p/...

If that doesn't work, try resetting the Workspaces:
Reset a workspace
Reset the current workspace to return to its original, saved layout of panels.
1. Do one of the following:
• Click the Workspace menu icon and select Reset to Saved Layout.
• Choose Window > Workspace > Reset to Saved Layout.
from here:
https://helpx.adobe.com/premiere-pro/using/workspaces.html

If that doesn't work, try Preferences > Audio Hardware and set Input to None.

If that doesn’t work, try updating or rolling back your graphics driver directly from the video card manufacturer’s site. If NVIDIA, do a clean installation of the latest Studio Driver (NOT the Game Driver)

If that doesn't work, try creating a new project and import the old one into it.

Also, please help us help you:
https://community.adobe.com/t5/premiere-pro/faq-what-information-should-i-provide-when-asking-a-ques...

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Community Beginner ,
Jul 07, 2022 Jul 07, 2022

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Thanks guys!! I'll try that.

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Adobe Community Professional ,
Jul 07, 2022 Jul 07, 2022

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Let us know how you fare.

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Community Beginner ,
Jul 26, 2022 Jul 26, 2022

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First i tried was changing things in my audiosetup and the error doesnt came up anymore. Today i started premiere and plugged my zoom-headset in while it was open and it freezed like i mentioned before so it seems it is an issue with audiohardware. But i will reset my preferences anyway so thank you guys for the help!!

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