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My premiere pro keeps stalling on the load project box after stating that an asset from after effects is missing. I now currently cannot open any project at all, no matter what project i try to open. Even starting a new project. I cannot get pass the loading screen. I have also uninstalled and re-installed. HELP (Im on a M1 mac pro 32GB sonoma 14.2.1)
RESOLVED. Adobe remotely fixed the issue for me.... if anyone sees this, my issue was a corrupt personal prefrence file. All is back to normal now
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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/
p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.
<"moved from cc desktop bugs">
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RESOLVED. Adobe remotely fixed the issue for me.... if anyone sees this, my issue was a corrupt personal prefrence file. All is back to normal now