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Hi there!
Sorry for the crash. We can get this checked. Can you provide the following information?
Let us know.
Thanks,
Kartika
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Thanks Kartika,
OS: 11.4
CPU: 3.5 GHz 6-Core Intel Xeon E5
Ram: 16 GB 1866 MHz DDR3
GPU: AMD FirePro D500 3 GB
I've tried making a test project and still get the same result. No error message. Thanks,
Jake
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Is your operating system up to date?
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Yup, as up to date as it gets.
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Hi jakeprice,
Did you reset the preference of both After Effects and Premiere Pro? If that doesn't help, try disabling your firewall and antivirus.
Let us know if it brings any change.
Thanks,
Nishu