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Premiere crashes when trying to make proxies

New Here ,
Jun 21, 2021 Jun 21, 2021

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Whenever I try to create proxies from Premiere (from importing from Media Browser or from footage already in the project), Premiere will crash.  Media encoder will open, but the job doesn't transfer over and Premiere fails.  Have tried multiple proxy encoding settings on multiple footage types and results are always the same. Didn't have this problem a month ago.

 

Adobe 2021 (15.2)

MacOS Big Sur 11.4

iMac Late 2015, 3.2 i5, 32gb ram, AMD Radeon R9 M390 2GB

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Adobe Community Professional ,
Jun 23, 2021 Jun 23, 2021

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Does your Premiere Pro and Media Encoder is up to date and have the same version? 

 

Vishu Aggarwal
Adobe Certified Instructor, Professional and Expert

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New Here ,
Jun 24, 2021 Jun 24, 2021

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Yes, Creative Cloud is saying that I have the latest versions. I'm going
to try to backup a version on Premiere to see if that helps, because it
wasn't happening then.

--

Thanks,

Personal info removed by mod

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Adobe Employee ,
Jun 24, 2021 Jun 24, 2021

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Hi Duncan!

Sorry about that. Would you mind sharing crash logs? https://community.adobe.com/t5/premiere-pro/faq-where-do-i-find-premiere-pro-crash-logs-on-windows-o...

 

Let us know.

Thanks,

Kartika

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New Here ,
Nov 05, 2021 Nov 05, 2021

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I have the same off and off for more then six months now. I am seriously looking into anther workflow like to back to fcp

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