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Premiere doesn't read audio on portion of clip

Community Beginner ,
Aug 18, 2022 Aug 18, 2022

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Hey!

 

So I am in the middle of delivery of a project, and all of a sudden premiere is not playing back audio on portion of one clip in my timeline. Since I worked on it yesterday, nothing has changed, I closed the project and opened again to find half the clips in my timeline not playing audio. The waveform is there, the audio mixer is not the issue, no clips or audio trakcs are muted. Original audio is there, VLC plays it fine. WTF premiere???

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Audio , Editing , Error or problem

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correct answers 1 Correct answer

Community Beginner , Sep 05, 2022 Sep 05, 2022

OK, so the only working solution is to recode the source file in Media Encoder and relink that. Although a simple fix, it's really quite stupid that Premiere does that. It's one of those issues that can disturb the workflow a lot. Especially in my case where I am delivering files for a TV news programmes and deadlines can't be missed. 

 

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Adobe Employee ,
Aug 18, 2022 Aug 18, 2022

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Hi Piecloud,

Sorry for the weird behavior. If you have a sample clip to share, I'd be happy to look at it. Whenever I experience strange behavior like that, I delete the media cache and let it rebuild. If it still isn't working, you can try resetting preferences.

 

Thanks,
Kevin

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Community Beginner ,
Sep 05, 2022 Sep 05, 2022

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Unfortunately the problem persists, and this doesn't help much. Helps somehow, but it keeps coming back. 

 

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Community Beginner ,
Sep 05, 2022 Sep 05, 2022

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Actually it made it worse and now premiere doesn't read the clip's audio at all

 

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Community Expert ,
Aug 19, 2022 Aug 19, 2022

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If you load the same clip into Source panel, does it play audio?

 

Marek Mularczyk
Adobe Certified Expert and Instructor

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Community Beginner ,
Sep 05, 2022 Sep 05, 2022

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No, it plays only part of the audio, but this problem persists in a way that it always manifests after I quit and restart the project. Once I have edited the clip and come back to it the next day, I can't hear the audio of the bits that I edited. 

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Community Expert ,
Aug 19, 2022 Aug 19, 2022

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Please try setting Input to None in Audio Hardware settings.

 

Hope this helps.

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Community Beginner ,
Sep 05, 2022 Sep 05, 2022

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It doesn't help. Not sure how it would help, since the issue is with a piece of footage, not audio recorded directly into premiere. 

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Community Beginner ,
Sep 05, 2022 Sep 05, 2022

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OK, so the only working solution is to recode the source file in Media Encoder and relink that. Although a simple fix, it's really quite stupid that Premiere does that. It's one of those issues that can disturb the workflow a lot. Especially in my case where I am delivering files for a TV news programmes and deadlines can't be missed. 

 

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Community Expert ,
Sep 09, 2022 Sep 09, 2022

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That is really weird...

Have you had this problem for long? is it just the 2022 version?

 

Marek Mularczyk
Adobe Certified Expert and Instructor

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Community Beginner ,
Sep 13, 2022 Sep 13, 2022

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Past couple of months, and the updated or deleting the settings didn't help.

This is really stupid, now the problem persists where adobe just randomly replaces the audio for some clips. I am having massive problems with a client now too becasue of this. God forbid I don't listen through the entire timeline before export, otherwise me of the client might find more surprises like this. Guess I have to move over to DaVinci from there onwards. 

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Adobe Employee ,
Sep 13, 2022 Sep 13, 2022

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Sorry, you're still having trouble, Piecloud. Do you have a source file available that I can pass along to the engineers? If not, can you run the file through Media Info (freeware) in tree view? 

 

Thanks,
Kevin

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