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Premiere Export Crashing - Urgent

New Here ,
Sep 09, 2022 Sep 09, 2022

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I am editing on Premiere Pro 22.5 and cannot get a file to export. The export will start but then freeze. No error message pops up or anything. The computer simply freezes and then when I click cancel on the export, Premiere stops responding and the program shuts down. I have a client project due in 1 hour and have spent most of today trying to export. 

 

I have tried exporting H264, H265, and MOV files. I have also tried exporting to an external drive and exporting to the computer. 

 

I also tried uninstalling Premiere 22.5 and reinstalling Premiere 22.0. I attempted exporting an H264 and a Quicktime and both crashed. 

 

My computer details:

Processor: Intel(R) Core(TM) i9-10900K CPU @ 3.70GHz

RAM: 64.0GB

Windows 10 Pro

TOPICS
Crash , Export , Freeze or hang , Performance

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Community Expert ,
Sep 09, 2022 Sep 09, 2022

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Maybe try exporting to the desktop in case there is a problem communicating with the drives.

Do you have plenty of free space on your drives?

 

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New Here ,
Sep 16, 2022 Sep 16, 2022

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I did try that. I have plenty of free space on my drives.

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