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0

Premiere freezes when right-clicking audio file in timeline or project manager (CC 2019)

New Here ,
Oct 03, 2023 Oct 03, 2023

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The title is pretty straight forward I guess..
I am on Premiere Pro CC 2019 (it is the most recent version available for my OS unfortunately).
I have just imported an audio file into a brand new project and as soon as I right-click it, both in the project window as well as in the actual timeline, my whole Premiere freezes for a good 30 seconds, just to then open the menu with nothing out of the ordinary.
This is happening every single time without fail.

Would really appreciate any help, thank you in advance.

Just to add a few details on what I have tried/stuff that I think I can rule out:
On a little search across the internet, I learned about broken workspaces, switching to a different workspace, creating a new one, using a default one, all didnt change anything.

The issue originated with a multi-track Mp3 file coming from OBS, so I tried turning it into a single track file, still freezes.
Played around with formats, still freezes.
At first, the multi track file got imported somewhat corrupted every single time, with the track that I need only being 2 minutes long, as opposed to the original 11, with the rest of the import covered in, what I now know are, Danger Stripes.
Getting rid of those by re-linking the files or replacing the timeline clip with the bin clip didnt work either.

Picked a generic Mp3 file from the internet, imported it, freezes still there.
Opened the original file in CC 2017 which I happened to still have installed and there, everything works as intended.
Synced my settings from CC 2017 to CC 2019, still freezes...

Then used CC 2017 to only have a single audio track with only the one original track that I needed, that fixed the Danger Stripes, but didnt change anything about the freezing.

As you can probably guess from CC 2019 being the newest version on my OS, I am on pretty dated hardware so I had a look at my CPU and Memory during and after right clicking the clip and both doesnt even increase (its around 30% with browser and stuff still open in the background).
If I usually experience issues because of my dated hardware, then that is obviously different.

Did all the usual stuff from clearing media cache and restarting everything to changing both sequence settings and app preferences connected to audio, you can probably guess by this point.


I dont have decades worth of experience with Premiere, especially not with CC 2019, as I was tied up in rather heavy projects for the last 2 years, so I didnt really want to risk anything with updating and syncing stuff over, so chances are I am missing something really obvious here, that someone with more experience would absolutely catch.

I'd love to know if there is anything that I could do, other than going straight back to CC 2017.

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