Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Premiere not opening or even starting when i click on it

New Here ,
Apr 08, 2025 Apr 08, 2025

I don't know what's going on, but somehow I can't even start Premiere. The process appears in the Task Manager but doesn't do anything. When I reinstall and run it for the first time, it starts but then stops responding and crashes. I have already been looking for solutions but with no success so far. I tried using different versions, but the same issue persists. All the other Adobe programs are working and initiating fine; it's only Premiere that's not working.

212
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Apr 08, 2025 Apr 08, 2025

What are the complete computer specs, including hard drives (how many, what kind, what is on each, what capacity, and how full)?

If NVIDIA graphics, make sure to use the latest Studio Driver from NVIDIA (NOT the Game Driver).

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 08, 2025 Apr 08, 2025

Cpu Intel(R) Core(TM) i5-7600 CPU @ 3.50GHz 3.50 GHz

Graphic gtx 1060 6gb

Ram 32GB

Hard drives - A SSD 128GB for system which has around 9gb of free space left

A 1tb HDD with plenty of free space still where i have the adobe programs installed 

Windows 10 Pro X64

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Apr 08, 2025 Apr 08, 2025

Best is not to install programs on a second drive but rather on the C drive to avoid issues.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 08, 2025 Apr 08, 2025

I didnt had any issues like this one with Premiere so far and the  Adobe Suite was occupying too much space in my C Drive

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Apr 08, 2025 Apr 08, 2025

Well now you have an issue. Hence the advice get a bigger drive and use the default install path.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 08, 2025 Apr 08, 2025

I don't think that could be the issue, I've reinstalled a few times premiere and all the other adobe software are working fine

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 08, 2025 Apr 08, 2025

And i have the latest Studio driver installed aswell

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Apr 08, 2025 Apr 08, 2025

You need a bigger OS SSD. You simply have too little free space on that 128 GB SSD for the amount of RAM that you have installed.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 09, 2025 Apr 09, 2025

Havent been able to solve the problem yet

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Apr 09, 2025 Apr 09, 2025

If you don't get a bigger OS SSD, I don't think you will.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 09, 2025 Apr 09, 2025

But why are you saying that, the program was working fine until now and I've been using the same SO SDD

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Apr 09, 2025 Apr 09, 2025

The problem here is the Windows page file. By itself, it needs at least as much free space on that SSD as the amount of installed RAM that you have in order to function properly. Otherwise, if the SSD runs out of room, the page file cannot expand large enough, resulting in crashes and lock-ups. And trying to disable the Windows page file will not work at all in newer versions of Windows as Windows will always recreate and expand that page file no matter what.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 10, 2025 Apr 10, 2025
LATEST

Also tried to do that, didn't work aswell. I need to fix this issue with premiere.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines