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Premiere Pro 15.4.1 can't see Blackmagic UltraStudio Monitor 3G (M1 Mac Mini)

New Here ,
Aug 24, 2021 Aug 24, 2021

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I'm on a Mac Mini M1, I've got the latest Premiere build (15.4.1), the latest Big Sur (11.5.2), the latest BlackMagic Desktop Video software (12.1) BUT Premiere cannot see my UltraStudio Monitor 3G as a video device. It sees it as an Audio Device (!?!?!?) but it's not even listed in the video device playback window.

 

It works perfectly with Resolve, AfterEffects - but not Premiere! Help!

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Error or problem, Hardware or GPU

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Adobe Community Professional ,
Aug 24, 2021 Aug 24, 2021

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Here is an article talking about the BlackMagic drivers and how Big Sur security settings can affect them, perhaps this is relevant to your situation:

https://blueframetechnology.freshdesk.com/support/solutions/articles/35000173564-installing-blackmag...

 

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New Here ,
Aug 24, 2021 Aug 24, 2021

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Thanks Jeff, I've gone through all these steps already - like I said, it works perfectly in every program other than Premiere

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Adobe Community Professional ,
Aug 24, 2021 Aug 24, 2021

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Have you tried the Premiere Pro beta yet? Looks like the latest non-beta version of Premiere is not supported.

 

From the BlackMagic site: https://www.blackmagicdesign.com/support/readme/d99c3a1740b546f094ffbb30ddf1f4c1

Third Party Software Support

M1 Macs:

  • DaVinci Resolve 17.
  • Fusion 17.
  • Apple Final Cut Pro X.
  • Adobe Premiere Pro 2020 beta.
  • Adobe Photoshop CC 2021.

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New Here ,
Aug 24, 2021 Aug 24, 2021

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Looks like I'll have to roll back to an earlier Premiere and/or Premiere Beta (22.0 is a no-no too!)

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Explorer ,
Sep 09, 2021 Sep 09, 2021

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I currently have installed Premiere Pro 14.9, 15.4.1 and the Beta 22.0.0

None of them even detect the UltraStudio Monitor conected via Thunderbolt 3 to the machine and on the HDMI #2 port of my BenQ monitor, yet when I launch Davinci Resolve it sees it immediately.

 

My machine (mac) has an intel xeon w processor, so my issue is not related to M1 chips. When I first purchased the BM UltraStudio back in June 2021 both Premiere and After Effects were able to detect it, I don't remember which version I had installed back then, but it was in the 14/15 range.

 

Either BlackMagic is making it harder for the competition (highly unlikely since the software version is the same since may 2021) or Adobe broke something on the newer releases.

 

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Explorer ,
Sep 09, 2021 Sep 09, 2021

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Edit: I have 14.8 installed, not 14.9

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New Here ,
Sep 16, 2021 Sep 16, 2021

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I have exactly the same issue... Premiere sees the Ultrastudio when using 15.2, but not with 15.4, although the audio output is detected.

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New Here ,
Sep 23, 2021 Sep 23, 2021

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I've been struggling with this same issue using the latest silicon Mac M1 and Premiere Pro build 15.4.1 in one of my edit suites. One temporary workaround until Adobe fixes this that has worked for me is to go to your Adobe CC account app and select the right selection click button on Premiere Pro beneath your installed apps. Select OPEN INTEL in the right button selector. I've found using the Intel version at least allows UltraStudio 4K Mini to show up as a selectable Playback and input device on the M1. The silicon version it appears still has bugs to be worked out. On another Intel Mac I have, it works just fine still as well. Hopefully this helps. At least to get Adobe diplaying and capturing on a system correctly. 

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Adobe Employee ,
Sep 24, 2021 Sep 24, 2021

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Hi all,

 

We're sorry for the trouble. We'll get it checked.

 

Regards,

Shivangi

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