Hello! Currently I am trying to open up my premier pro projects. I am able to open the app on my iMac, but when I go to open a project, it will attempt to open, then it wont respond. I've reset my computer and restarted premiere a few times now. I'm unsure what to do next.
Ive used ALL advice on here, kind of in the middle of several things. Its all 4k30fps nothing fancy, and the video is short. it let me put it together, then stopped. its all same as Ive used since I got PP 8 months ago. nothing on my end has changed just PP not working at all.
Ive downloaded mediainfo view cant find "tree" what am i doing wrong here?
This started happening to me last week... I have the latest update, plenty of space and never had a problem. Having to recreate a new project open my last project is a bit on the klunky side... Can we get this fixed???
Did you try dumping your cache/media cache database files before opening the projects?
Definitely file this with complete details on their UserVoice system. That gets the information directly to the engineering team and in collated form to the upper managers who decide budgets & such.
Thanks Neil, I just sent it as you suggested...
I have the same issue with the latest version of Premiere. I've traced my issue to when I have Playback set to my HD monitor (a 3rd display connected to my 2019 Mac Pro running Catalina). If this is set as such, the next time I load Premiere and try to open any previous project, PP hangs and needs to be force quit. If I wipe prefs by opening with OPTION/SHIFT held, then everything is fine. So basically loading projects with Playback set to my HD monitor will crash PP. I guess I'll have to live without my preview display, which is unfortunate.
I'm having the same issues.
I'm resorting to disabling my preview display to get my files to load.
I knew I jumped too soon on the upgrade.....
Having the same issue. Thanks for the work around solutions. Hope this will be fixed...
I just started having the same issue with Premiere 2020. It seems to me if I close down Premiere with the Enable Mercury Transmit OPEN to display full screen on my 2nd monitor, it will not open next time. If I CLOSE down mercury Transmit before quiting Premiere the problem is solved. Solution seems to be disable Mercury Transit BEFORE quiting premiere.
Mercury Transmit has always been buggy for me, sometimes it fails to work all together. I wish this was solved.
I've had this problem for weeks now and your suggestion fixed it for me, so thank you. You have to disable Mecury Transmit and it works. What an absurd bug! needs to be fixed ASAP.
have the same issue with the latest version of Premiere.
Same issue. Thank you for the posts. Turned off monitor out "Enable Mercury Transmit" - opens fine.
Hello all - I have a 2013 Mac Pro running Mojave - 14.3.2 allowed projects to open and close with "enable mercury transmit" turned on; 14.4 and 14.5 exhibit the "hang on launch" with projects mentioned here as many have found.
Turning OFF "enable mercury transmit" works for launch, but if you leave it on and quit, I can't open any projects without resetting prefs and caches.
Adobe, please jump on this ciritcal bug. It's repeatable, and many are experiencing it with their playback monitors.
Another footnote; I have reverted to 14.3.2 until this is remedied. It's stable for me, but the ProRes RAW controls are quite limited. Hopefully, Adobe will work dilligently to expand ProRes RAW implementation.
On a Windows 10 PC and reverting to 14.3.2 was the "solution" for me too. Creating an new project and importing the old one would also work, but I had to do it EVERY SINGLE TIME I started up PP. That is just not feasible when all you want to do is get to work. I'll get by on 14.3.2 until Adobe figures out what is wrong and fixes this.
I am experiencing exactly the same issue since I installed Abobe Premiere Pro's latest version - 14.6.0 (Build 51). Disabling Mercury Transmit seems to be the avenue indeed at least for me too and I am somehow relieved that I am not alone on this issue. Big thanks to the ones who figured out the bug. As a subcriber to Adobe CC and freelance proffesional, it is suffice to say that that issue unacceptable and I expect that Adobe will resolbe the issue immediately.
Oh also, I do not have mercury transmit enabled (never have) and I still get this problem.