Premiere Pro 2020 subtitling on Mac High Sierra 10.13 is not playing ball

[carolinej43549417]

Although I've managed to create open captions that work fine in a couple of videos, now starting a new one, I've got stuck. I wanted to try closed captions but they didn't work, even after enabling them in the program screen. So I tried changing them to open ones, but even though I can type the words into the boxes, and format them with the font I want, and the lilac strip appears along the top of the clips, and the little black dialogue blocks are there with the text in them, nothing shows on the project itself. It's so tiring and I'd be happy just to use open captions for now.

Someone suggested using an app called Subtitle Edit but I'm not sure it's available for Mac and hope that it's not necessary.

[kglad]

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from using the community">

[carolinej43549417]

Thanks!

[RobShultz]

I strongly recommend updating to the current version of Premiere. Caption features are easier and more robust in the current version of Premiere.

[carolinej43549417]

Sadly, I can't update because I'm using an old Mac, and High Sierra is the most recent version that works on it.

[carolinej43549417]

As of a days ago, I understand that I may be able to upgrade my current Mac to Monterey, but see that Adobe will stop supporting Monterey from November this year. And even if I do change to Monterey, I'm not sure it will make any noticeable difference to the captioning software.