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Premiere Pro 2021 is causing constant Fatal crashes on iMac 5k 27" 2019 - Big Sur 11.5.1

New Here ,
Jul 29, 2021 Jul 29, 2021

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Since late May of 2021 Premiere has been tripping my iMac and causing fatal system reboots, as in the whole computer shutsdown, erasing all unsaved work throughout the whole computer. I have tried dozens of configurations, like disconnecting the second monitor, all new cables disconnecting all external drives, 3 different pairings of mice and keyboards, but the problem persists. Sometimes I can edit for about an hour, sometime just a few minutes before Premiere Pro crashes the whole system. I spent the month of July cutting on a Mac laptop, same OS as the iMac, and no issues. However, it is a slower system and I need to use my iMac again, but despite updated and making all the above changes, Premiere Pro continues to crash and burn. No other software is causing this issue. I am a professional and expect my professional software to operate without this kind of instability. 

Please advise if possible. 

Thanks!

TOPICS
Crash, Editing, Error or problem, Performance

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New Here ,
Oct 20, 2021 Oct 20, 2021

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I have the same problem with Premiere Pro 2021 and my 27" Imac (Late 2012) running Catalina 10.15.7. Regular fatal crashes, everything just shuts down instantly.  Never happened before this Fall.  Cutting and pasting some of the crash report in case thats relevant. Any advice??

 

Process: ReportCrash [658]
Path: /System/Library/CoreServices/ReportCrash
Identifier: ReportCrash
Version: 15016.1
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: ReportCrash [658]
User ID: 503

Date/Time: 2021-10-20 17:25:20.147 -0400
OS Version: Mac OS X 10.15.7 (19H1419)
Report Version: 12
Anonymous UUID: 24A21F35-92FA-9E6F-A930-FA395EFDD007


Time Awake Since Boot: 10000 seconds

System Integrity Protection: enabled

Crashed Thread: 6

Exception Type: EXC_CRASH (Code Signature Invalid)
Exception Codes: 0x0000000000000001, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY

Termination Reason: Namespace CODESIGNING, Code 0x2

kernel messages:

VM Regions Near 0x108cc1c58 (cr2):
mapped file 0000000108a89000-0000000108c89000 [ 2048K] rw-/rwx SM=COW Object_id=76d6d247
--> mapped file 0000000108c89000-0000000108d2d000 [ 656K] rw-/rwx SM=COW Object_id=6b4a9847
__TEXT 0000000111fa1000-0000000111fdd000 [ 240K] r-x/rwx SM=COW /usr/lib/swift/libswiftDemangle.dylib

Application Specific Information:
dyld3 mode
Analyzing process: aomhost[1881], path: /Users/allanpersonal/Library/Application Support/zoom.us/Plugins/aomhost.app/Contents/MacOS/aomhost; parent process: zoom.us[1007], path: /Applications/zoom.us.app/Contents/MacOS/zoom.us

Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff69d7edfa mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff69d7f170 mach_msg + 60
2 com.apple.CoreFoundation 0x00007fff2f98c2b7 __CFRunLoopServiceMachPort + 247
3 com.apple.CoreFoundation 0x00007fff2f98ad71 __CFRunLoopRun + 1329
4 com.apple.CoreFoundation 0x00007fff2f98a1e3 CFRunLoopRunSpecific + 466
5 com.apple.Foundation 0x00007fff3204ac38 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 212
6 com.apple.Foundation 0x00007fff320fd6df -[NSRunLoop(NSRunLoop) run] + 76
7 ReportCrash 0x0000000105d3630a 0x105d1f000 + 94986
8 ReportCrash 0x0000000105d20bd1 0x105d1f000 + 7121
9 libdyld.dylib 0x00007fff69c3dcc9 start + 1

Thread 1:
0 libsystem_kernel.dylib 0x00007fff69d7edfa mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff69d7f170 mach_msg + 60
2 com.apple.CoreSymbolication 0x00007fff492e572f CSCppExceptionSafeThread::CSCppExceptionSafeThread(void () block_pointer) + 209
3 com.apple.CoreSymbolication 0x00007fff492eb1c5 sample_remote_thread_with_dispatch_queue + 230
4 com.apple.Symbolication 0x00007fff600b3c50 -[VMUBacktrace initWithSamplingContext:thread:recordFramePointers:] + 143
5 com.apple.Symbolication 0x00007fff60092848 -[VMUSampler recordSampleTo:beginTime:endTime:thread:recordFramePointers:clearMemoryCache:] + 917
6 com.apple.Symbolication 0x00007fff60093132 -[VMUSampler sampleAllThreadsOnceWithFramePointers:] + 97
7 ReportCrash 0x0000000105d25fa2 0x105d1f000 + 28578
8 ReportCrash 0x0000000105d237a8 0x105d1f000 + 18344
9 ReportCrash 0x0000000105d21112 0x105d1f000 + 8466
10 ReportCrash 0x0000000105d35ece 0x105d1f000 + 93902
11 ReportCrash 0x0000000105d35f57 0x105d1f000 + 94039
12 libsystem_kernel.dylib 0x00007fff69d873c3 mach_msg_server_once + 439
13 ReportCrash 0x0000000105d2070a 0x105d1f000 + 5898
14 libsystem_pthread.dylib 0x00007fff69e46109 _pthread_start + 148
15 libsystem_pthread.dylib 0x00007fff69e41b8b thread_start + 15

Thread 2:
0 libsystem_kernel.dylib 0x00007fff69d7edfa mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff69d7f170 mach_msg + 60
2 com.apple.CoreFoundation 0x00007fff2f98c2b7 __CFRunLoopServiceMachPort + 247
3 com.apple.CoreFoundation 0x00007fff2f98ad71 __CFRunLoopRun + 1329
4 com.apple.CoreFoundation 0x00007fff2f98a1e3 CFRunLoopRunSpecific + 466
5 com.apple.CoreFoundation 0x00007fff2fa1290c CFRunLoopRun + 40
6 com.apple.DebugSymbols 0x00007fff49a67013 SpotlightQueryThread(void*) + 483
7 libsystem_pthread.dylib 0x00007fff69e46109 _pthread_start + 148
8 libsystem_pthread.dylib 0x00007fff69e41b8b thread_start + 15

Thread 3:
0 libsystem_pthread.dylib 0x00007fff69e41b68 start_wqthread + 0

Thread 4:
0 libsystem_kernel.dylib 0x00007fff69d7edfa mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff69d7f170 mach_msg + 60
2 libsystem_kernel.dylib 0x00007fff69d8730e mach_msg_server_once + 258
3 ReportCrash 0x0000000105d2070a 0x105d1f000 + 5898
4 libsystem_pthread.dylib 0x00007fff69e46109 _pthread_start + 148
5 libsystem_pthread.dylib 0x00007fff69e41b8b thread_start + 15

Thread 5:
0 libsystem_kernel.dylib 0x00007fff69d7edfa mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff69d7f170 mach_msg + 60
2 com.apple.CoreSymbolication 0x00007fff492e572f CSCppExceptionSafeThread::CSCppExceptionSafeThread(void () block_pointer) + 209
3 com.apple.CoreSymbolication 0x00007fff493549c3 sample_remote_thread_with_dispatch_queue2(sampling_context_t*, unsigned int, unsigned long long*, unsigned long long*, unsigned int*, cs_callstack_flavor_t*, unsigned long long*, unsigned long long*) + 996
4 com.apple.CoreSymbolication 0x00007fff493545c9 __sample_remote_thread_with_dispatch_queue_block_invoke + 43
5 com.apple.CoreSymbolication 0x00007fff492e5930 CSCppExceptionSafeThread::sacrificial_thread_init() + 80
6 com.apple.CoreSymbolication 0x00007fff492e58dc thread_init_trampoline(CSCppExceptionSafeThread*) + 9
7 libsystem_pthread.dylib 0x00007fff69e46109 _pthread_start + 148
8 libsystem_pthread.dylib 0x00007fff69e41b8b thread_start + 15

Thread 6 Crashed:
0 com.apple.CoreSymbolication 0x00007fff49359a15 thread_exit_due_to_bad_access() + 0
1 com.apple.CoreSymbolication 0x00007fff49355672 ScanInstructionsForMissingSecondFrameLocation_Intel(_CSTypeRef, bool, unsigned long long, unsigned char const*, unsigned long long, unsigned long long, unsigned long long*, unsigned long long*, _CSTypeRef, mapped_memory_t*) + 46
2 com.apple.CoreSymbolication 0x00007fff492ebe90 CheckForSecondFrame2(sampling_context_t*, CSThread&) + 327
3 com.apple.CoreSymbolication 0x00007fff49355de7 invocation function for block in CheckForSecondFrame(sampling_context_t*, CSThread&) + 30
4 com.apple.CoreSymbolication 0x00007fff492e5930 CSCppExceptionSafeThread::sacrificial_thread_init() + 80
5 com.apple.CoreSymbolication 0x00007fff492e58dc thread_init_trampoline(CSCppExceptionSafeThread*) + 9
6 libsystem_pthread.dylib 0x00007fff69e46109 _pthread_start + 148
7 libsystem_pthread.dylib 0x00007fff69e41b8b thread_start + 15

Thread 6 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000003 rcx: 0x0000000000000000 rdx: 0x0000000000000001
rdi: 0x0000000000000002 rsi: 0x000070000b858ad0 rbp: 0x000070000b858a60 rsp: 0x000070000b858a18
r8: 0x000070000b858b20 r9: 0x0000000000000003 r10: 0x000070000b858ad0 r11: 0x00007ff9df558e80
r12: 0x0000000000000002 r13: 0x0000000108cc1c58 r14: 0x0000000000000001 r15: 0x0000000000000000
rip: 0x00007fff49359a15 rfl: 0x0000000000000202 cr2: 0x0000000108cc1c58

Logical CPU: 4
Error Code: 0x00000004 (no mapping for user data read)
Trap Number: 14

 

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