Premiere Pro 2022 and the older versions are crashing shing

New Here ,
Mar 25, 2022 Mar 25, 2022

Copy link to clipboard

Copied

Dear Adobe,

My premiere pro is crashing/freezing while editing something. Whenever I open a project, it lags and when I try to drag the video to the timeline and play it 

my premiere pro just freezes and starts to show not responding. It happening with me for a MONTH

I installed older version but it doesnt work

I reinstalled the program,  doesnt work

I cleaned media cache files 3 times

Its doesn't work at all

I also updated my intel graphics driver and it was absolutely a failure 

I reseted the preferences 

It also doesnt work

I updated Premiere pro 

But I failed everytime

I became so frustrated  

Please help me 

My pc specs--

Core i5 10400 Intel 630 

Ram 8gb

Ssd 256 gb

  1. Please help me!!

 

 

 

TOPICS
Freeze or hang

Views

145

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Mar 25, 2022 Mar 25, 2022

Copy link to clipboard

Copied

Hi Shoummay,

Sorry. Might the problem be related to the actual footage? Which camera did the footage come from?

 

Thanks,
Kevin

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Mar 25, 2022 Mar 25, 2022

Copy link to clipboard

Copied

Computer might be somewhat underpowered.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 26, 2022 Mar 26, 2022

Copy link to clipboard

Copied

Thanks for replying,

I installed twtich setup and streamlabs.

Idk if my premiere pro is crashing for this reason. My premiere pro is lagging after this. It never lagged like this before.

 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Mar 26, 2022 Mar 26, 2022

Copy link to clipboard

Copied

Your computer is definetly below specs, especially if working with heavier footage.

Or, you might have a corrupted video file.
If you are working with a video from a screen recording, run it through Handbrake first.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 26, 2022 Mar 26, 2022

Copy link to clipboard

Copied

Thanks for your reply

I edited with premiere pro several times without any issues

But I tried to edit a 1 hour long video

and it's crashing then I putted a 40 seconds long clip and it's still crashing 

also premiere pro became laggy.

 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 26, 2022 Mar 26, 2022

Copy link to clipboard

Copied

There is a problem with 2022 premiere that is crashing all the time. Between 2 commands I have to save the file.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 26, 2022 Mar 26, 2022

Copy link to clipboard

Copied

My previous versions are also crashing/freezing. I dont know what is happening.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Mar 26, 2022 Mar 26, 2022

Copy link to clipboard

Copied

LATEST

Hi Shoummay23567051svjr,

 

What are the specifications of the media file (format/codec, frame rate & frame size) that you are working with? Also, are you running any other apps/services in the background while using Premiere Pro?

 

Thanks,

Sumeet

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines