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Premiere Pro 2023 is no longer syncing

New Here ,
Apr 04, 2023 Apr 04, 2023

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I'm trying to sync my files the conventional way in Premiere Pro: Right click on the files that must be synchronized, choose the "synchronize" option and the rest you already know how it works. Well, it turns out the audio doesn't process at all and just sits forever. Any idea what might be going on?

Note: I've already tried clearing the cache and also uninstalling and reinstalling Premiere.

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correct answers 1 Pinned Reply

Adobe Employee , Jun 14, 2024 Jun 14, 2024

Hello @Vitolo,

Thanks for the message. It’s been a long time since you filed this bug, and I apologize for the lack of a response. Are you still having this issue? If so, the team will need more information from you to reproduce the bug. Can you provide the information required here? How do I write a bug report?

 

I'll move your post to the Discussions board while we await your information.

 

Thanks,


Kevin

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Adobe Employee ,
Jun 14, 2024 Jun 14, 2024

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Hello @Vitolo,

Thanks for the message. It’s been a long time since you filed this bug, and I apologize for the lack of a response. Are you still having this issue? If so, the team will need more information from you to reproduce the bug. Can you provide the information required here? How do I write a bug report?

 

I'll move your post to the Discussions board while we await your information.

 

Thanks,


Kevin

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