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Hola!
No se por qué no puedo cerrar mi premiere. Parece como si se hubiera tiltado. Intento forzar el cierre pero no funciona. Sin embargo, puedo seguir editando el proyecto que está abierto y hasta mismo exportarlo sin problema tambien. De todas formas, si quiero crear una nueva secuencia o proyecto tampoco me deja.
Quisiera saber cómo hacer para poder cerrarlo y de alguna forma "destrabarlo".
Muchas gracias!
Hi @JosefinaGB,
I am sorry that the community could not solve your issue. At this time, please contact assisted support directly to help you find a solution to this problem. The chat pod is in the lower-right corner of the screen there. Ask for the “video queue” to reach our digital video specialists. I hope they can help you.
Let us know what they say so that the community can help others having similar problems.
Thanks,
Kevin
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Hi @JosefinaGB,
I am sorry that the community could not solve your issue. At this time, please contact assisted support directly to help you find a solution to this problem. The chat pod is in the lower-right corner of the screen there. Ask for the “video queue” to reach our digital video specialists. I hope they can help you.
Let us know what they say so that the community can help others having similar problems.
Thanks,
Kevin