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Premiere pro 2024 keeps crashing

New Here ,
Jun 11, 2024 Jun 11, 2024

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Hello my premeire pro software keeps crashing on my macbook pro 13 ii updated and reset the preferences and it keep crashing 

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correct answers 1 Pinned Reply

Adobe Employee , Jun 11, 2024 Jun 11, 2024

Hi @Tamia28752489htca,

Thanks for the message. I had a similar issue until I rebooted the computer and did general maintenance (repairing disk permissions, for example). Can you try that and let us know if it helped? If not, please supply the community with more info about your system and media in this format: How do I write a bug report?

 

I appreciate the information you will share and hope to help you then.

 

Thanks,
Kevin

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Community Expert ,
Jun 11, 2024 Jun 11, 2024

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You need to ask program questions in the forum for the program you are using
To ask in the forum for your program please start at https://community.adobe.com/
Moving from Using the Community (which is about the forums) to the correct forum

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Adobe Employee ,
Jun 11, 2024 Jun 11, 2024

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Hi @Tamia28752489htca,

Thanks for the message. I had a similar issue until I rebooted the computer and did general maintenance (repairing disk permissions, for example). Can you try that and let us know if it helped? If not, please supply the community with more info about your system and media in this format: How do I write a bug report?

 

I appreciate the information you will share and hope to help you then.

 

Thanks,
Kevin

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