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Premiere Pro 2024 no video preview - renderer option greyed out Macbook Air m2 2023

New Here ,
Feb 26, 2024 Feb 26, 2024

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Hi,

 

I have a 2023 M2 macbook air running premiere pro 2024 and have no preview video when playing a video file.  There is a still in the preview frame but the video does not run.  When checking settings the video renderer is greyed out.  I have tried to find a 2023 version but there isn't one to download through the adobe cloud.

 

 

Screenshot 2024-02-26 at 10.27.46.png

Many thanks

 

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correct answers 1 Correct answer

New Here , Feb 26, 2024 Feb 26, 2024

Actually I solved this one

 

I had imnported the videos into Photos on mac and from there they cannot be exported directly into Premiere Pro.  If you drag and drop they become jpeg files.  I had to start again from a folder in mac and once dropped from there they work fine

 

 

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New Here ,
Feb 26, 2024 Feb 26, 2024

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Actually I solved this one

 

I had imnported the videos into Photos on mac and from there they cannot be exported directly into Premiere Pro.  If you drag and drop they become jpeg files.  I had to start again from a folder in mac and once dropped from there they work fine

 

 

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