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premiere pro 22.0 text tool don't work anymore

Community Beginner ,
Oct 28, 2021 Oct 28, 2021

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Hello, I am trying to use text tool with auto-transcript feature, when I clic transcript button, the text tool window show suddendly empty. complete PP reinstall, preference and cache deleted, last GPU drivers, I have no solution. thx

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Crash, Editing, Error or problem, User interface or workspaces

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correct answers 1 Correct answer

Adobe Community Professional , Oct 29, 2021 Oct 29, 2021

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Adobe Community Professional ,
Oct 28, 2021 Oct 28, 2021

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I don't  think I have seen any reports of this on the forum.

 

What version of PR?

 

What Workspace are you in?

 

Try resetting the Workspace. Then reset PR preferences.

 

Stan

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Community Beginner ,
Oct 28, 2021 Oct 28, 2021

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Hello Stan, I am using the last PP 22.0 version, It worked fine with version 21.5...

I already reseted editing workspace and reseted preferences, and... nothing

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Adobe Community Professional ,
Oct 28, 2021 Oct 28, 2021

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Very odd. If you don't click on the Transcribe button, etc, can you create a caption track? If so, can you add a caption?

 

Stan

 

 

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Community Beginner ,
Oct 29, 2021 Oct 29, 2021

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Hello, I can create a caption track but the "add new caption segment" button do nothing.

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Community Beginner ,
Oct 29, 2021 Oct 29, 2021

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I reinstalled version 15.4.2 transcript/captionning works fine

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Adobe Community Professional ,
Oct 29, 2021 Oct 29, 2021

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Community Beginner ,
Oct 29, 2021 Oct 29, 2021

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Thank's Ann, I didn't know shift+alt+clic, only shitf+clic, my bad but I choosed to don't use preferences when I updated PP and It is not sufficient.

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