Copy link to clipboard
Copied
Hi,
For two days, Prime Minister Pro freezes immediately when loading projects (any) or freezes after 2/3 minutes.
It did not happen immediately after the update, so it is probably not because of the 22.0 version it also happens.
I already wiped the cashe files and did any device updates.
I don't know how to solve it anymore.
Help!
Copy link to clipboard
Copied
Premiere Pro* sorry for that strange translation hehe
Copy link to clipboard
Copied
I have a similar issue. No problem loading (starting) PP, but as soon as I try to open a project then all of a sudden it takes a while before the project is loaded, Same goes for exiting a project. The funny thing though; should I open or close another project (with the first one still open), it is basically instantaneous. I am running the latest version / caches are cleaned etc.
Copy link to clipboard
Copied
3 hours I tried to solve it with Adobe support but to no avail, tomorrow is to help me, someone more experienced ehhh
Copy link to clipboard
Copied
Hi Tobiasz5C4F!
Sorry to hear that. Can you let us know your system details (OS, CPU, RAM, GPU)? Does your project saved in a shared or external drive?
Thanks,
Kartika
Copy link to clipboard
Copied
Thank you for reaching out Kartika - here are my details;
OS : Windows 10 Pro
CPU : Intel Core(TM) i7-8700 CPU @ 3.70GHz
RAM : 32G
GPU : Nvidia GeForce GTX 1080 Ti
Project saves without problems but it is kept on an external SSD
I also tried to save it to my C drive which is also SSD, same results
Thanks, Johann
Copy link to clipboard
Copied
How large are those drives and how much free space is on those drives?
Copy link to clipboard
Copied
478G and 298G available