Premiere Pro 22.5 EXPORT KEEPS FREEZING

Explorer ,
Jul 04, 2022 Jul 04, 2022

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I just downloaded the newest version of Premeire and when I try to export the bar just freezes around 6%. No pinwheel comes up it just freezes. Does anyone know why? My whole timeline is fully rendered and playback is smooth before this.

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Crash , Editing , Error or problem , Export , Freeze or hang , Performance

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Adobe Community Professional ,
Jul 04, 2022 Jul 04, 2022

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Did you close Premiere, and delete all cache files, then relaunch? That may well help this.

 

 

Neil

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Explorer ,
Jul 05, 2022 Jul 05, 2022

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Yes I did and it didn't solve it 

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Adobe Community Professional ,
Jul 04, 2022 Jul 04, 2022

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first, you can always revert to the previous version of Premiere that was working for you.  Updates often require better system resources...    Here's the link to the recommended minimum hardware

 

https://helpx.adobe.com/premiere-pro/system-requirements.html#gpu-acceleration

 

Second, it's unrealistic to expect Adobe to test all the possible variations in equipment...

so there are often bugs and issues after an update.... 

 

And it's always a good idea to tell us your system specs: OS version, Premiere version, amount of RAM, Hardware specs including graphics card and your source properties and sequence settings.   this info may help has diagnose if not solve your problems.

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Explorer ,
Jul 05, 2022 Jul 05, 2022

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Ok, should I revert back and open the project again in a different version? Will that corrupt or mess up my project? 

 
I'm running
 
on Macbook Pro 2021, m1 chip pro
macOS Monterey 
Premiere Vers 22.5
16GB of ram
 
thank you!

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Explorer ,
Jul 05, 2022 Jul 05, 2022

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I switched from 22.5 back to 22.0 (on Windows 10) and my Project opened as i left it with 22.5. Export works again, after it constantly failed with 22.5 while rendering a 17 minute video with normal edits, color gradinig and titles.

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Explorer ,
Jul 05, 2022 Jul 05, 2022

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My Setup:

 

10875H CPU, 64 BG RAM, RTX2070, very fast SSD, latest Studio Drivers.

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Explorer ,
Jul 05, 2022 Jul 05, 2022

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I tried switching back to 15.4 because I saw that it works well with the Apple M1 Chip Pro but I couldn't open my project in that version, so I downloaded 22.0 to re export. 

 

After I'm done with my project, would you reccommend I use 15.4 from now on or 22? And if I want to use AE, should I just keep the most recent version I have with the new roto brush or match the version of premiere that I have too? Right now the preview times for AE can be slow so I have to restart it sometimes.

 

I'm new and still learning so thank you for the information and resources I really appreciate it.

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Adobe Community Professional ,
Jul 05, 2022 Jul 05, 2022

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try the beta version of premiere, they may be working on your problem.  I went thru hell with a first generation m1 macbookpro jumping thru all sorts of hoops to get the work done.   Someone at adobe said "try the beta" and things started working properly...  Not sure how smart it is to be working on different iterations of AE and Premiere.  I'm sure there are ways to work around it, but could come back and bite you on the butt so to speak.

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Explorer ,
Jul 05, 2022 Jul 05, 2022

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Okay! I did try to re export with 22.0 and it froze at 10% again. Will the beta version be compatible with my project if it was originaly made with vers 22.5? 

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Adobe Community Professional ,
Jul 05, 2022 Jul 05, 2022

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Yes. This is done quite often.

 

Neil

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Explorer ,
Jul 05, 2022 Jul 05, 2022

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I downloaded the beta (from the link below) and still no luck. I've downloaded versions 15.4, 22, 22.1.2, and the beta. I'm pretty stumped and I need to export out to a client soon.

 

https://helpx.adobe.com/premiere-pro/using/premiere-pro-beta.html

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Explorer ,
Jul 05, 2022 Jul 05, 2022

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I can't open my project in a version older than 22.0, so I'd need to find a solution in a vers of at least 22.0 or newer.

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Explorer ,
Jul 05, 2022 Jul 05, 2022

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Anyone have an idea? I need to export this tonight if possible. I've never encountered an issue like this using premiere and other posts mention a similar problem but none with an effective solution.

 

It freezes at different parts of the timeline and I've tried to use the Media Encoder too. 

 

Thank you

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Adobe Community Professional ,
Jul 05, 2022 Jul 05, 2022

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Explorer ,
Jul 05, 2022 Jul 05, 2022

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Hey I think this might help but it froze again. But this time when I sent over the footage to Media Encoder I get this message (attached below) before I start exporting. Is this the reason why it's freezing? I don't see anything wrong with those clips, and when my export stops it's on a different clip than the ones mentioned. 

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Adobe Community Professional ,
Jul 05, 2022 Jul 05, 2022

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you do realize that we can't read the complete text in your screen grab...  Tell us the specs on the problematic files mentioned.  Although Premiere works with almost any format, there can be issues with certain formats and source files can be corrupt..  You should be able to tell if a section is successfully rendered and you can render individual sections by marking an in and an out in your timeline and then "render in to out" in the sequence menu.   By any chance are any of your sources from screen recordings or shot on a smart phone?  If so, the issue may be that you have sources with variable frame rates which Premiere can have issues with.  Here's the lowdown on diagnosing that problem and fixing it.


use mediainfo to determine whether your source is variable or constant frame rate
https://mediaarea.net/en/MediaInfo/Download
if it's variable use handbrake to convert to constant frame rate setting the quality slider in the video panel to maximum
https://handbrake.fr
and here's a tutorial on how to use handbrake
https://www.youtube.com/watch?time_continue=34&v=xlvxgVREX-Y

 

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Explorer ,
Jul 06, 2022 Jul 06, 2022

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I'm trying to give as much info through the screenshot. In it, is says that there's a problem while performaing a conform action on the following clips. Both were dynamiclinked AE Comps.

 

I successfully rendered all the entire timeline and tried smart rendering. I'm using GH5 footage shot at 24fps, 1920x1080. I've matched all my frame rates in the comp to the OG sequence too.

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Explorer ,
Jul 08, 2022 Jul 08, 2022

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As a workaround you can try to export not the whole timeline, but smaller pieces in a broadcast format like mxf OP1a All Intra. Then put them together in another timeline and export this in the deserved format.

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