Copy link to clipboard
Copied
Every time I open Premiere Pro it crashes on the initial load of the program (I never get passed the initial screen, see attached screenshot - it locks up there and then stops responding until I force close it).
Here are my specs:
OS: Windows 11
GPU: RTX 3070
CPU: AMD Ryzen 7 5800X
RAM: 32GB
I have completely wiped these programs and their files and reinstalled from scratch, but Premiere and Media Encoder still always crash immediately upon starting. Photoshop works fine.
Copy link to clipboard
Copied
Hello B-R-A-I-N-S-T-O-R-M,
Sorry for this strange behavior. Have you ever been able to install Premiere Pro on this machine in the past? Is the screenshot of the Splash Screen taken after plug-ins are loaded, or does it not get to the loading of the plug-ins? Let me know. Either way, you might try disabling plug-ins temporarily.
Thanks,
Kevin
Copy link to clipboard
Copied
Hi there!
Could you also try some suggestions mentioned here? https://community.adobe.com/t5/premiere-pro-discussions/faq-how-to-troubleshoot-premiere-pro-crash-a...
Let us know how it goes.
Thanks,
Kartika