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Premiere Pro 23.0 Crashes On Launch During Splash Screen - no error report.

Community Beginner ,
Oct 29, 2022 Oct 29, 2022

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Good afternoon everyone,

 

Got a launch crash issue that's been driving me nuts, and has seemingly just appeared as I've been working in PP fine up to this point.

 

When I try to launch Premiere Pro v23.0 from the Creative Cloud app on Windows 10, nothing happens. It doesn't launch.

When I launch the same PP from my Start menu, I at least get a splash screen, but then it dies and fails to launch into the program itself.

If I get a splash screen, PP appears in my Task manager, but quickly disappears once it crashes, so I can't try the 'End Task' solution.

I've updated my C++ redistributable as I saw on one forum, nothing.

Updated my graphics drivers (3070 Founders card with v. 526.47 driver as I saw as a solution, no luck.

Uninstalled and reinstalled every single piece of Adobe software from my machine and reinstalled, same issue happens once reinstalled.

Run back several versions before 23.0 and same thing. 

After Effects is having the same issue, but Photoshop is fine.

 

Wondering if anyone has had this kind of problem with 23.0 before? I've scoured the forums over the past several pages, and while I see issues from people with 23.0, they're not related to this crash.

 

Any ideas?

 

Thank you in advance.

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Community Beginner ,
Oct 29, 2022 Oct 29, 2022

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*EDIT*

 

I've also tried disabling antivirus etc, no luck.

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Advisor ,
Oct 29, 2022 Oct 29, 2022

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Are you working on win 11? If yes, then check my message: Welcome to Adobe MAX 2022 and Premiere Pro (v.23.0... - Adobe Support Community - 13276358

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Community Beginner ,
Oct 29, 2022 Oct 29, 2022

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Not Windows 11. Using Windows 10 here.

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Community Beginner ,
Oct 30, 2022 Oct 30, 2022

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Adobe Employee ,
Oct 30, 2022 Oct 30, 2022

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Hi there!

Sorry about that. Could you try some suggestions mentioned here? https://community.adobe.com/t5/premiere-pro-discussions/faq-how-to-troubleshoot-premiere-pro-crash-a...

Let us know if this helps.

 

Thanks,

Kartika

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New Here ,
Nov 18, 2022 Nov 18, 2022

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LATEST

NEVER UPDATE TO THE NEWEST VERSION!

As always, the newer versions come with a TON OF BUGS. Updating to the new version is a BIG mistake!

I get BLUE SCREENs and creashes with a project that had no issues with 22.

I had to translate (change the text) of a project I made with PP & AE 22 without any issues.

I converted both PP and AE files to the newer version and only want to change some small parameters but PP keeps crashing! Missing deadlines and money here!

I'm going to revert to 22 and eventually move to resolve!

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COLLABORATION TIPS

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