Premiere pro 23 audio lagging really bad in timeline.

Report · Jul 25, 2023

I've been pulling my hair out trying to figure out why I can't get premiere pro to stop logging on to the timeline while I'm editing. I have a Dell XPS 17 11th Gen Intel(R) Core(TM) i7-11800H @ 2.30GHz 2.30 GHz with 64megs of ram and the Nvidia GeForce RTX 3060 Laptop GPU. There is no way it should be lagging at all and it sucks with just 1080p footage. I NEED HELP NOW!

Im getting ready to sell it and buy a MAC because this SHOULD NOT be happening!

The video is attached of what's going on!

Report · Jul 25, 2023

Delete the Media Cache and Media Cache files:
https://community.adobe.com/t5/premiere-pro/faq-how-to-clear-your-media-cache-in-30-seconds-in-premi...

If that doesn't work, try resetting the preferences:
https://community.adobe.com/t5/premiere-pro/faq-how-to-reset-trash-preferences-in-premiere-pro/td-p/...

If that doesn't work, try resetting the Workspaces:
Reset a workspace
Reset the current workspace to return to its original, saved layout of panels.
1. Do one of the following:
• Click the Workspace menu icon and select Reset to Saved Layout.
• Choose Window > Workspace > Reset to Saved Layout.
from here:
https://helpx.adobe.com/premiere-pro/using/workspaces.html

If that doesn't work, try Preferences > Audio Hardware and set Input to None.

If that doesn’t work, try updating or rolling back your graphics driver directly from the video card manufacturer’s site. If NVIDIA, do a clean installation of the latest Studio Driver (NOT the Game Driver)

If that doesn't work, try creating a new project and import the old one into it.

Report · Jul 26, 2023

Hi Marcus23230045z7pr!

Sorry about the issue. Let us know if Peru Bob's suggestions help. If you're still having an issue. Please share some sample files with us to test: https://helpx.adobe.com/in/creative-cloud/help/share.html

Thanks,

Kartika

Report · Jul 27, 2023

None of those steps helped. I just started a new project and just previewing the footage in the source window was causing the audio lag. I even imported the project into a brand new project and it still had the same issues! I'm at my whits end with this!

Report · Jul 27, 2023

Here is a link to a zip file of the project I just posted that screen capture from.
https://shared-assets.adobe.com/link/c907d01d-3052-40d4-460f-005901b5dabc

Report · Jul 27, 2023

Please tell us your source properties and sequence settings. What kind of drive are you using and how is it connected to the pc? Have you tried other drives or doing a test with. media on your startup drive? Do you have any peripherals connected besides mouse and keyboard? Are you running any other programs at the same time including web browser? And try disconnecting from any network/internet. These are troubleshooting steps to try and narrow down what's causing the problem. It's never easy to diagnose these sorts of problems from a distance...

Report · Jul 27, 2023

Im using the SSD drive on the Dell XPS 17. I've got a Dell docking station hooked up as the only other peripheral. No other programs running.
11th Gen Intel(R) Core(TM) i7-11800H @ 2.30GHz 2.30 GHz

64.0 GB (63.7 GB usable)
Nivida RTX 3060 Laptop GPU

This should not be happening

Report · Jul 27, 2023

you haven't told us your source properties: frame rate, pixel dimensions, and codec (also called compressor) and the audio properties, including sampling and bitrate and if it's compressed... You can find this info by right clicking on a clip and choosing "properties." And by any chance was this material shot on a smartphone or is a screen recording? If so, the problem may be variable frame rate which can cause unpredictable and intermittent issues. Here's how to diagnose and fix variable frame rate clips.
use mediainfo to determine whether your source is variable or constant frame rate
https://mediaarea.net/en/MediaInfo/Download
if it's variable use handbrake to convert to constant frame rate setting the quality slider in the video panel to maximum or use shutter encoder https://www.shutterencoder.com/en/ which allows you to transcode directly to prores or other mezzanine formats.

Report · Jul 27, 2023

The footage is standard AVC UHD

Report · Jul 27, 2023

The 'bad' news is, I tried your project and it works just fine.

I like the 5th take best. 🙂

So, something there is holding you back. Did you clear the cache per Peru Bob's post? That's an important step. It's generally something like that. Of course Laptops are never the greatest. A desktop machine is much preferred if you can.

I'm running a 12th Gen i9, with 64gb, running from an SSD in this case, c: is m.2 drive.

Any things like head up display software running, fan control software, display control software, etc...

Report · Jul 27, 2023

Yes i did try the chche clear. Its really weird. It does that choppy thing with just an audio track also. Would it be worth me going back to an older verssion of premiere possibly?

Report · Jul 27, 2023

These are my audio and playback settings. SHould I make any adjustments here. I'm also using the max amount of RAM fro premiere.

Report · Jul 27, 2023

I think you should try on the Audio Settings, Default Input to 'No Input'.

Also, I would try loading a default workspace, and reset that to default. So, make a new custom workspace as your's is, and then (assuming you have not modified the default space) change to the Edit space and reset that one to default.

Report · Jul 27, 2023

make sure you've left enuf RAM for OS and any other programs you're running... and yes MyerPJ is right about changing default input to no input. and try turning off the playback monitor. (as a troubleshooting step).

Report · Jul 27, 2023

Changing the audio to no input did the trick! Wow, thanks you guys so much! Ive been going crazy. Why would the audio input make the timeline act like that?

Report · Jul 27, 2023

. Why would the audio input make the timeline act like that?

By @Marcus23230045z7pr

We don't know why, only what.

Report · Jan 18, 2024

This was so useful thank you!!!!!!! I had a similar issue with sync lag on my new PC. HP Envy. This was because of the defaul input being the NVIDIA BROADCAST. Changed it to now input and it's worked perfectly. Everyone changing from MAC to PC needs to know this

Report · Feb 12, 2024

Gracias Gracias Gracias Gracias Muchas Gracias

Report · Jul 04, 2024

This fixed this same problem for me a year later. Thank you.