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PREMIERE PRO 23 LAG PREVIEW

New Here ,
Mar 31, 2023 Mar 31, 2023

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My preview keeps crashing when I change the speed of the clips, even changing the preview resolution to 1/4 1/8, 1080 or 4k sequences, it keeps crashing.
My hardware configurations are: mac book pro 14, m1pro 8core 16threads 16gb RAM

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correct answers 1 Pinned Reply

Adobe Employee , May 17, 2024 May 17, 2024

Hello @Ademar27264831cbwy,

Thanks for the message. It’s been a long time since you filed this bug, and I apologize for the lack of a response. Are you still having this issue? If so, the team will need more information from you to reproduce the bug. Can you provide the information required here? How do I write a bug report?

 

I'll move your post to the Discussions board while we await your information.

 

Thanks,


Kevin

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Adobe Employee ,
May 17, 2024 May 17, 2024

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Hello @Ademar27264831cbwy,

Thanks for the message. It’s been a long time since you filed this bug, and I apologize for the lack of a response. Are you still having this issue? If so, the team will need more information from you to reproduce the bug. Can you provide the information required here? How do I write a bug report?

 

I'll move your post to the Discussions board while we await your information.

 

Thanks,


Kevin

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