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Premiere Pro 24.5

Community Beginner ,
Jun 22, 2024 Jun 22, 2024

This version keep crashing causing windows 11 to show blue screen and restart.

Had to roll to version 24.4.1 to been able to work properly.

Using:

13th Gen Intel(R) Core(TM) i9-13900KS 3.20 GHz
RAM 64,0 GB 
Windows 11 Pro
Version 23H2
OS 22631.3737
Motherboard

Manufacturer
ASRock
Model
Z790 PG SONIC
 
NVIDIA GeForce RTX 2080 Ti
 
476
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Community Expert ,
Jun 22, 2024 Jun 22, 2024

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from cc desktop bugs">
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Community Expert ,
Jun 22, 2024 Jun 22, 2024

Any overclocks or running GPU or other Head-up display software? (So you can see the frame rate, etc.)

 

More info is needed. When does it crash in the loading process. Are you starting it from a desktop icon and not from say a project file. Cut loose with some info.

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Community Beginner ,
Jun 24, 2024 Jun 24, 2024
LATEST

It crash when you are extending the duration of some element like video or picture.

During editing. You get Blue screen and restart of the windows.

I am starting the Premiere pro from Creative Cloud App 

No overclock.

Nvidia studio driver.

No other software other that nvidia display drivers.

Can`t put screenshots because the machine restarts realy fast.

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