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Premiere Pro 24.5

New Here ,
Jun 22, 2024 Jun 22, 2024

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This version keep crashing causing windows 11 to show blue screen and restart.

Had to roll to version 24.4.1 to been able to work properly.

Using:

13th Gen Intel(R) Core(TM) i9-13900KS 3.20 GHz
RAM 64,0 GB 
Windows 11 Pro
Version 23H2
OS 22631.3737
Motherboard

Manufacturer
ASRock
Model
Z790 PG SONIC
 
NVIDIA GeForce RTX 2080 Ti
 

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Community Expert ,
Jun 22, 2024 Jun 22, 2024

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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from cc desktop bugs">

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Community Expert ,
Jun 22, 2024 Jun 22, 2024

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Any overclocks or running GPU or other Head-up display software? (So you can see the frame rate, etc.)

 

More info is needed. When does it crash in the loading process. Are you starting it from a desktop icon and not from say a project file. Cut loose with some info.

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New Here ,
Jun 24, 2024 Jun 24, 2024

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It crash when you are extending the duration of some element like video or picture.

During editing. You get Blue screen and restart of the windows.

I am starting the Premiere pro from Creative Cloud App 

No overclock.

Nvidia studio driver.

No other software other that nvidia display drivers.

Can`t put screenshots because the machine restarts realy fast.

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