Premiere Pro & Rush both keep crashing!

[default576cwhlc9pj3]

A couple of weeks ago a filmes a friends wedding using the new iPhone 13 Pro and GoPro Hero 9.  I can't spend more than 3 minutes editing in Premiere before it crashes.  To start with I thought it was the size of the videos, but then yesterday I tried to export a very simple video and it stalled 2 minutes in to exporting.  Then tonight I've tried to export another simple video in Rush and it also froze only a couple of minutes in.

I bought a new laptop a few months ago and everything has been fine until the last couple of weeks.  HELP!

You need to ask program questions in the forum for the program you are using
To ask in the forum for your program please start at https://community.adobe.com/
Moving from Using the Community (which is about the forums) to the correct forum... Mod

[John T Smith]

Some things to do, and more information needed for someone to help...
-PPro Editing Information FAQ https://community.adobe.com/t5/Premiere-Pro/FAQ-What-information-should-I-provide-when-asking-a-ques...
-Troubleshooting https://community.adobe.com/t5/Premiere-Pro/Unofficial-Premiere-Pro-Troubleshooting-Guide/td-p/87892...
-Mac only https://community.adobe.com/t5/Premiere-Pro/FAQ-Basic-Troubleshooting-amp-Maintenance-for-Premiere-P...

[Franklin5E6E]

A couple of weeks ago a filmes a friends wedding using the new iPhone 13 Pro and GoPro Hero 9.  I can't spend more than 3 minutes editing in Premiere before it crashes.  To start with I thought it was the size of the videos, but then yesterday I tried to export a very simple video and it stalled 2 minutes in to exporting.  Then tonight I've tried to export another simple video in Rush and it also froze only a couple of minutes in.

I bought a new laptop a few months ago and everything has been fine until the last couple of weeks.  HELP!

You need to ask program questions in the forum for the program you are using
To ask in the forum for your program please start at https://community.adobe.com/
Moving from Using the Community (which is about the forums) to the correct forum... Mod

By @default576cwhlc9pj3

 i have been facing same issue on premier while editing a video recorded on 13 pro. So i am looking for solution

[Peru Bob]

Please use the free MediaInfo and post a screenshot the properties of your media in tree view:
https://mediaarea.net/en/MediaInfo

Many users are having issues with VFR. If the file is variable frame rate, use Hand brake to convert to constant frame rate:
https://handbrake.fr/downloads.php
Here is a tutorial:
https://www.youtube.com/watch?time_continue=34&v=xlvxgVREX-Y

[Peru Bob]

If that's not it, try using proxies:

https://helpx.adobe.com/premiere-pro/how-to/proxy-media.html