Premiere Pro Audio cutting out

[bbhutia]

Guys, I am currentlyhaving problems playing the project after rendering. The audio get's cut off while playing the video. Like on the timeline, the audio is there. After 2-3 sec of playing the playback, the audio completely cut's off.

Does anyone else have this issue??

[Rach McIntire]

Hi @bbhutia ,

Thanks for the message. Welcome to the forums. If you have time, please give the team a few more details. See: How do I write a bug report?

I hope we can help you shortly. Sorry for the pain points.

[bbhutia]

• Issue - While playing the video on playback after rendering, the music in the tracks just drops and there is no sounds for a couple of seconds. And it plays the sound all of a sudden. I don't know why this is happening. The footages have proxy and also been rendered. 
• Adobe Premiere Pro version number: 25.1 version
• Operating system - Windows 11 pro
• System Info: CPU, GPU, RAM, HD:

  • CPU i9

  • GPU (Intel-based Macs and PCs) Nvidia 3070

  • GPU driver (PC) Nvidia studio driver

  • RAM 64gb

  • Hard Drive (and, if external, how the drive is connected: USB 3, Thunderbolt, NAS, etc.). 1Tb HDD internalm, 4tb Lacie harddrive usb3 thunderbolt

• Video format: Provide information about the type of video you're using. For example, XAVC-I 4:2:2 10-bit. If you're unsure, let us know what settings you selected on the camera. Sharing a sample file is useful if you don't have access to the camera. XAVC-4K 4:2:2 10 bit 59.94fps, S-slog 3
• Workflow details: This is a wedding highlight film that I am working on. Just one camera shot on FX3 and combined with multiple clips to give a cinematic movie.

[bbhutia]

Screenshot of the workflow

[IanB_360]

Hi @bbhutia 

have you already tried clearing the media cache? Also try making a copy of the audio file, move it into a different folder location than the original. And then relink to that file. Let me know if any of that helps.

Thank you 

Ian