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Premiere Pro Capture issue

Community Beginner ,
Aug 24, 2021 Aug 24, 2021

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Im using the latest Premiere Pro version on my iMac. Up until last week i was connecting to my old Canon Elura via Firewire importing footage in the Capture module, seamlessly. Now it wont connect at all! Irt says Capture device offline. When i go into settings in the capture module to select the capture device, Premiere crashes every single time.  Ive uninstalled/reinstalled Premiere 3 times, ive even reverted two of the last versions of Premiere. oh, ive restarted my computer as many times, same result. Using another application im able to connect and download so its not a connectivity issue. Please advise. 

 

 

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Crash, Error or problem, Import

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Adobe Community Professional ,
Aug 24, 2021 Aug 24, 2021

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Check the follwoing link for troubleshooting - https://helpx.adobe.com/premiere-pro/kb/cant-capture-dv-hdv-video.html

 

 

 

Vishu Aggarwal
Adobe Certified Instructor, Professional and Expert

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Community Beginner ,
Aug 30, 2021 Aug 30, 2021

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LATEST

It worked fine until a Thunderstorm killed all power and the Computer turned off while i was at work. Now when i try to set the DV in the capture module under settings i get this. 

 

 

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Adobe Employee ,
Aug 24, 2021 Aug 24, 2021

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Hi robertm98079738!

Thanks for writing in. Let us know if the link provided by our community expert helps.

 

Let us know.

Kartika

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Community Beginner ,
Aug 27, 2021 Aug 27, 2021

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Did you folks seriously make Premiere un-usable with my Firewire while i was in the middle of a mass download of old family video? Why? 

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Advisor ,
Aug 24, 2021 Aug 24, 2021

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I think Adobe has mentioned they might end firewire support. That being said you can use FCPX or iMovie as seen in the video below and import them into Premiere Pro. I used a Firewire DV converter but your camcorder will work the same way. 

https://www.youtube.com/watch?v=rHWHE3ilBbU


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