Premiere Pro CC 2017 - Arrow keys have stopped working in timeline panel after update 11.1.2?

New Here ,
Jun 28, 2017 Jun 28, 2017

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So this is a little odd, but since the most recent update I find the arrow keys no longer step backward or forward in the timeline panel (shift left and right aren't working either).  If I click into the Program monitor, then the the arrow keys move the play head, but not if I click in the timeline.  Holding K and pressing L or J does still move one frame in the timeline though.

I've checked in the shortcuts panel to see if anything has changed, but step back/forward are still listed under left and right arrows, and there isn't anything that should be overriding them. I also tried clearing the shortcuts in a custom shortcut layout, then adding the command again,and the same thing happened.

Has this happened to anyone else? Any ideas about fixing it?

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correct answers 1 Correct answer

New Here , Sep 13, 2017 Sep 13, 2017

I'm using Windows 10 on a PC

I can use the arrows just fine in the Source monitor

the problem solves temporarily when re-launching the software, but at some point the keys will stop working again

--Edit--

This happens to me while editing multi-camera clips, and when the arrow keys stop working i toggle the multi-cam view (Shift+0) and it resolves.

Haven't reproduced it yet, but it might be the thing

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Explorer ,
Aug 09, 2021 Aug 09, 2021

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Audio Time Units under the hamburger menu in the sequence tab was checked for me (you coudl see the time code under the picture monitor wasnt in frames but in milliseconds) turn that off it worked for me.

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New Here ,
Sep 12, 2021 Sep 12, 2021

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Yes this worked for me too.  Even more annoying if you have a Contour Shuttle as that stops working too!

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New Here ,
Jan 12, 2022 Jan 12, 2022

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Try using the Alt key with the arrows. I got it to work that way

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Community Beginner ,
Jun 14, 2022 Jun 14, 2022

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This puzzling behavior is still encountered in 2022 versions. If you're like me, you searched for this problem, you read all the solutions in this forum and you're confused as to why none of those solutions worked???

There was something in the UI that I overlooked. Each Audio and Video track has a sort of "selection on/off" thing. When you click an audio or video layer, it will highlight blue to emphasize that layer is active. This will control where you copy and paste different clips in your timeline as well as jumping from clip to clip with the arrow keys! (see in picture where it's labeled, each track V1, V2 / A1, A2, A3 etc. In my case, the layer I was trying to arrow through was turned off and all I had to do was turn it on 🙂

 

Hope this helps!

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Adobe Community Professional ,
Jun 14, 2022 Jun 14, 2022

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Well, track targeting and source patching are two of the more basic things one needs to know in Premiere, as that sets the behavior for where media goes either from the Source monitor to the timeline (Source targeting) or track to track within a sequence (track patching).

 

So glad you got that figured out. This is a complex and complicated app with a ton of things like this to learn that will stop you cold until you know what's going on.

 

Neil

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