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Premiere Pro CC 2023 stuck on 'Media pending'

Explorer ,
Nov 13, 2022 Nov 13, 2022

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I have recently updated to the 2023 version of Adobe Premiere Pro. My project is quite large but I have been patient. It is stuck on the media pending screen for all my footage and I can't edit my project. 

 

This used to work before I updated. I am working on a high-spec PC and would appreciate your support on this recent issue.

 

Many thanks,

 

Theo

TOPICS
Editing , Error or problem , Freeze or hang

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correct answers 1 Correct answer

Explorer , Nov 14, 2022 Nov 14, 2022

Update:

 

The issue is caused by a certain file in my timeline or the amount of footage in my sequence. I have been able to select all footage (Ctrl-A) (Cmnd A) and disable the footage. The lag then stopped and I was able to save. When I enable the footage back again it goes back to being frozen so I am selecting the footage bit by bit until I find the source of the issue or until it lags to which I will then create a new sequence to separate the project to reduce issues. All seems to be okay for

...

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Community Expert ,
Nov 14, 2022 Nov 14, 2022

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If it's quite large, split it in two separate projects

I had to do that with a project that was between 250 and 300 Mb.

Became unmanageable.

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Community Expert ,
Nov 14, 2022 Nov 14, 2022

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Project files are simply massive metadata tables. And especially on migration, can get messed up.

 

One thing to try, is close that and any other project in Premiere. Dump the cache files, then try reloading the project.

 

Past that, I hope you have a duplicate, naturally ... and have you tried simply working in 2022 for now?

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Explorer ,
Nov 14, 2022 Nov 14, 2022

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Hi there, thank you for your time.

 

I have re-installed the 2022 version and it seems I am having the same issue, the cache has been cleared and it continues to be stuck. A copy has been made, thank you for the advice. Perhaps a brief look at a video I have recorded, (excuse my timeline, I am still learning myself) https://youtu.be/CprQdqty_Vw

 

Many thanks,

 

Theo

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Explorer ,
Nov 14, 2022 Nov 14, 2022

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I have tested footage source previews without the timeline and the issue consists even with project footage with no timeline running, I am unsure what this means.

 

Theo 

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Community Expert ,
Nov 14, 2022 Nov 14, 2022

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It looks like you've got a TON of audio on that sequence, and the audio tracks are where you have the angled

"hazard warning" lines.

 

So have you checked the bins to see if those are linked correctly? If you have question marks on those audio clips in the bin, then that's where your issue lies.

 

Neil

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Explorer ,
Nov 14, 2022 Nov 14, 2022

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Hi there, I have not seen any error with my footage in the bins so far as I have had them organised since the start of this project. In my previous message, I mentioned that I imported new footage and that doesn't play either on a blank sequence with others closed.

 

I tried resetting the cache in a separate copy, I have tried removing the render files but that didn't work either. The entire project is frozen and does not save. Most of the audio is attached to each multi-cam clip. This issue only consists in this project only.

 

Thanks,

 

Theo

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Community Expert ,
Nov 14, 2022 Nov 14, 2022

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Next thing is to create a new project file, then from the MediaBrowser panel navigate to the previous project file, and right-click/import-ingest a sequence from the old project. See if it works. Sometimes you can get past a corrupt project file that way.

 

Neil

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Explorer ,
Nov 14, 2022 Nov 14, 2022

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Hi there, thanks for getting back to me.

 

I found this quite successful thank you, but only one sequence out of two is shown in my folders when I am importing. I could only import my first section which was called 'Intro Only' which played fine in the new project. Problem is that the footage I need is in the sequence that is not appearing in my import destination called 'Versus Last Half'.

 

I need to work on that sequence.

 

Thanks,

 

Theo

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Explorer ,
Nov 14, 2022 Nov 14, 2022

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Update:

 

The issue is caused by a certain file in my timeline or the amount of footage in my sequence. I have been able to select all footage (Ctrl-A) (Cmnd A) and disable the footage. The lag then stopped and I was able to save. When I enable the footage back again it goes back to being frozen so I am selecting the footage bit by bit until I find the source of the issue or until it lags to which I will then create a new sequence to separate the project to reduce issues. All seems to be okay for now. Thanks.

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