• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
1

Premiere Pro CC will not import .mov files from my iPhone 14 Pro max

New Here ,
May 05, 2023 May 05, 2023

Copy link to clipboard

Copied

When I import MOV files from my iPhone 14 Pro max some of files are imported but few files are left with a message that the file format is not supported

 

[Branched from an old post by mod]

TOPICS
Formats

Views

542

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
May 05, 2023 May 05, 2023

Copy link to clipboard

Copied

Please use the free MediaInfo and post a screenshot of the properties of your media in tree view:
https://mediaarea.net/en/MediaInfo

Many users are having issues with VFR. If the file is variable frame rate, use Handbrake to convert to constant frame rate:
https://handbrake.fr/downloads.php
Here is a tutorial:
https://www.youtube.com/watch?time_continue=34&v=xlvxgVREX-Y

Shutter Encoder may also be used to convert to Constant Frame Rate:
https://www.shutterencoder.com/en/

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
May 05, 2023 May 05, 2023

Copy link to clipboard

Copied

LATEST

Hey Ravi,

This shouldn't be happening. Could you let us know which version of Premiere Pro you're currently using? Let us know what type of device you're using to store the footage. 

 

Thanks,

Ishan

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines