Premiere pro CC19 : Fails importing quicktime Prores Files from Blackmagic Video Assist 5" recorder

[movieriders]

Hi everybody,

I've just updated Premiere Pro CC to the 2019 version, starting a fresh project, and trying to import footage from my Blackmagic Video Assist recorder.

But it fails with this message :

The file was copied with Shotput Pro, and plays fine in CC2018 version, and in the finder. I've tried with other ProRes files from the recorder, and the problems remains the same. I tried with other Quicktime Prores files, generated with media encoder, and they play fine in CC2019.

I deleted Media Cache files and co. But the issue remains the same.

Is this may be related to a bad metadata in the BM QT file ?

Thanks for your help !

[stupooWho]

Hello,

Do you have any time frame update ?

I have the same problem on windows After Efects CC 2019 (16.0.0) I am using Black Magic 5" video assist Pro Res HQ files , My" "Premier" and "media encoder" 2019 seems fine with the files.

[Trent Happel]

Sorry, I cannot provide a date for After Effects, other than soon.

[Trent Happel]

The fix should be in the After Effects 16.0.1 update that was posted last night.

[stupooWho]

The 16.0.1 update is working well for me, many thanks.

[Trent Happel]

Glad to hear it. Thank you for verifying and replying to this so quickly.

[JoGu74]

Everything seems to be working now. Thanks!

[Trent Happel]

Awesome, thanks for the confirmation!

[davidm14824787]

Having the same problem with files from my hyperdeck on all my Premiere stations (3) since the upgrades.   It has put me at a standstill and I don't have the older version of encoder.  HELP!

[J123245345435]

Hi David, in the Creative Cloud app, look for Media Encoder, and click on the down arrow on the right hand side of the "Open" button - you should see an option for "Other Versions" that will let you install an older version of Media Encoder.

[davidm14824787]

Thank you.  Hopefully they will get this fixed.  But until then this works.  Thanks again.

[Uniqdna]

Thank you so much I have a project due tomorrow and I’d much rather continue with CC than to use a different program

[Ann Bens]

Reverting back to older versions has changed.

Not much left (note cs6 is installed so not appearing in the list).

[german_92]

Hi there, it seems like the Apple Prores export from windows10 is not compatible with Blackmagic Hyperdeck Studio, does anybody find the right settings to export there?

We only could export in Quicktime 10bit uncompressed in order to make it compatible with Hyperdeck.

We're using the last updates of Windows10, PremierePro and Hyperdeck Studio "firmware".

Regards,

8tvSistemas