premiere pro cc2017

[ameliag77860843]

I have lost the 'T' on my tool bar. I don't seem to have the updated tool bar any more. Also the graphics have gone. They used to be next to libraries at the top of my screen.

Thx

[mattchristensen]

Hi, sorry to see this has happened. As a first step could you try resetting your workspace? You can do this in the Window menu:

Window > Workspaces > Reset to Saved Layout

Let me know if that helps.

Matt

[ameliag77860843]

no, I’ve tried that. For some reason I’ve got the old layout on my tool bar and I want the new layout with the T for titles

[mattchristensen]

Do any of the other built in workspaces show the Title tool? For example, if you switch to the Graphics, or Color, or Editing workspaces does it show up?

Also something to try is to restart Premiere and open a new, empty project and see if the Title tool is there.

[ameliag77860843]

No, I have also lost the graphics section. this might be the cause?

[ameliag77860843]

Is there a way I can re install the graphics section?

[mattchristensen]

In the Window > Workspaces menu do you see the Graphics workspace?

[ameliag77860843]

no, it’s gone

[mattchristensen]

It sounds like something is going in with your Workspaces. Before having you try something as drastic as re-installing Premiere, could you try deleting your Layouts folder? This will reset all your Workspaces and you will lose any custom Workspaces you may have. If it is important to keep custom Workspaces, you can move the folder to your Desktop instead of deleting them.

1) Quit Premiere

2) If you're okay to just reset your Workspaces and lose any custom ones, delete the 'Layouts' folder. Otherwise, move it to your Desktop. The folder is located here:

          /Users/YOUR-USER-NAME/Documents/Adobe/Premiere Pro/11.0/Profile-YOUR-USER-NAME/Layouts

3) Launch Premiere

You should see all the default Workspaces back now. Let me know if you do, and then also if the Title tool comes back.

[Ann Bens]

I get a little lost with all those version numbers but

I think the Typetool etc did not come in until 11.1

[ameliag77860843]

Thank you. You are totally correct. I have downloaded new version and all in place now. Thank you again

Sent from my iPhone

[Ann Bens]

Is this a reinistall of 2017 after upgrading to 2018.

Please read the About under Help and tell us which build.

What OS is this: Mac?

[ameliag77860843]

Well I’m not sure what’s happened but I’ve only just noticed that it doesn’t have the T any more or the graphics. they seem to have disappeared.What information do you need?

[ameliag77860843]

Its premiere pro cc 2017. What else do you need?

[ameliag77860843]

11.02 (47)

mac, yes

[Ann Bens · Accepted solution]

I still dont know when or how you downloaded this version

The only link left for 2017 for now is:

Download Creative Cloud apps