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Premiere Pro crashes external hard drives

New Here ,
Apr 10, 2025 Apr 10, 2025

Hi.

I'm currently editing a project on Premiere Pro and unfortunately two external hard drives were destroyed in the process.

With the first external hard drive I assumed it was an issue with the hard drive itself. But since it happened a second time, I have to assume it is a problem caused by Premiere Pro.

 

I mostly edit on Avid and occassionally on DaVinci and never experienced anything like that.

 

Has anyone had similar experiences? I'm afraid to open Premiere Pro again and connect any drive to it. Which is a real problem because I'm using it for professional reasons. So now I not only paid for an app I can't use, I also have two damaged external hard drives, plus I have to cancel the job which will probably result in never getting hired again by this particular company.

 

Honestly - WHAT  [abuse removed by moderator]?

 

TOPICS
Crash , Error or problem , Freeze or hang , Hardware or GPU
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Community Expert ,
Apr 10, 2025 Apr 10, 2025

Can you tell us more about your system specs

and your project workflow? what type of files are you working with?

Premiere Pro does not destroy hard drives, you can always send your

system logs to Adobe Staff to check what went there, and if there was anything

related to processes linked to Premiere Pro during the incident.

There are certain kinds of malware like cryptominers that destroy hard drives,

and if they were abusing system processes by the same time you were editing on 

Premiere Pro, this could lead to your hard disk being overused and overheated,

which then leads to your hard drive being damaged. Even if you have antiviruses intalled.

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New Here ,
Apr 10, 2025 Apr 10, 2025

My system specs are: 

Macbook Pro, 16 Inch, 2023

Apple M3 Pro

macOS Sequoia 15.4 

LaCie Rugged USB-C (1 year old)

Western Digital USB-A with USB-C adapter (a few years old)

Premiere Pro Version 24.6.5

 

I've contacted the Adobe Customer Support. Sent them the Compatability Report which stated no conflicts to report.

They think it's an issue with the external hard drives, which I find hard to believe because they are from different manufacturers etc.
I'll will contact Apple to see if they have anything useful to add to this mistery.

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Community Expert ,
Apr 10, 2025 Apr 10, 2025
LATEST

Here are the instructions from Apple Support on how the check and repair storage media:

https://support.apple.com/guide/disk-utility/repair-a-storage-device-dskutl1040/mac

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Community Expert ,
Apr 10, 2025 Apr 10, 2025

Sorry to hear that you are having trouble with your storage media.

 

Software related issues for video editing (be it Premiere Pro, Resolve, or Media Composer) tend to be things like playback lag or dropped frames, cache/scratch disk demands, or export/render failures.

 

What you are describing sounds like a hardware related issue, specifically corrupted drives or bad sectors.

 

Check the health and integrity of your storage media with something like macOS Disk Utility’s “First Aid” option.  On the Mac side, I really like TechTool Pro and Disk Warrior.  If the company that made your storage media provides a utility for checking the disks, that is worth using..

 

Other things to check are the cables being used and the power supply.

 

When checking external storage media, it can be helpful to do so with it connected to a different workstation.

 

 

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