Premiere Pro Crashes from the start I hit the icon after Ransomware warning

[vlad265291162zzz]

Maybe somebody can help me. 

When I opened my Premiere Pro in my iMac 2022, I got a ransomware warning, I mistakenly put don't trust then retrieved the file. Only 1 out of 7 was retrieved. I uninstall and reinstall for several times and yet it crashes everytime I hit the button. 

Hope the community can help for it to work. 

Thanks a lot. 

Vlad

[RobShultz]

I'd first make sure that you have a good anti virus software running and up to date. Then you may need Adobe cleaner which would require a fresh install of all apps after running.

Here's more info on cleaner: https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

[vlad265291162zzz]

Thanks, will try this out. By the way, right now Acronis is still not fully compatible with my iMac M1. Was wondering if I can do something with this notification. 

[Ann Bens]

I would do a clean install starting with the OS.

[vlad265291162zzz]

I guess I'm gearing to that already since it still doesn't work with the cleaner