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Premiere Pro Crashes my M1 Macbook Pro!

New Here ,
Mar 14, 2021 Mar 14, 2021

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I have the new M1 MacBook pro and every time I use premiere pro during a simple H.264 export it completely crashes my whole computer! Sometimes randomly while I'm editing, this is incredibly frustrating and annoying I have done everything from reinstalling the software to calling Adobe support and no one has any clue on what to do! I have the latest updates on premiere pro and my apple laptop. Is anyone experiencing this as well? 

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Crash, Editing, Export, Freeze or hang, Performance

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Explorer ,
Jul 16, 2021 Jul 16, 2021

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I've the same problem here. Sudentlly my project starts to show "media pending" and when I try close the app, it does not closes... It's frustrating... 

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Adobe Employee ,
Jul 16, 2021 Jul 16, 2021

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Hi there!

Sorry about that. Are you getting any error codes or messages? Can you let us know your system details (OS, CPU, RAM, GPU)?

 

Let us know.

Thanks,

Kartika

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Explorer ,
Jul 29, 2021 Jul 29, 2021

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Hi, Kartika! How are you?

I didn't get any message. Just the "media pending yellow screen". I did a workaround, opening the project in the Beta version, then reopening it in the main version.  But I've experienced many other bugs in the new version (15.4), such as:
- When use Lumetri and Posterize Time at the same time, depends on the order, we get white screen, even in preview and after render;
- The same occurs when use Lumetri and Time Remapping together;
- Flickering preview after apply time remapping;

I will write a list... lol 

Thanks

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Adobe Employee ,
Jul 30, 2021 Jul 30, 2021

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Hi Eleazar0101 & igorcaiedoamaral,

 

Do you mind sharing the details of the media files you're working with (frame rate, frame size, format/codec)?

We're here to help, just need more info.

 

Thanks,

Nishu

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Explorer ,
Aug 02, 2021 Aug 02, 2021

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Hi, Nishu!
For example, in this project I'm using the settings attached... Warp Stabilizer give me white screen.

But it's also ocurring in the same project with 29.97 fps (this 25fps was filmed accidentally), and it's happening in another project when I'm using h264 medias...

 

Thanks

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Explorer ,
Aug 06, 2021 Aug 06, 2021

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Hi, Kartinka, I'm here again! =/

Today's error is: white screen when use time remmaping (in a nest sequence) and warp stabilizer at the same time... As you can see, the lumetri scopes also presents some glitches and bugs...

This white screen bug is happening all the time in different occasions... 

Thanks again

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Explorer ,
Aug 06, 2021 Aug 06, 2021

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LATEST

So, I discovered the problem... It's almost the same: Order of use of Lumetri color .

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Adobe Community Professional ,
Jul 29, 2021 Jul 29, 2021

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Are you using the Beta that includes support for M1?

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Explorer ,
Aug 02, 2021 Aug 02, 2021

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Yes, Jeff!

I used this version just in this case, for do the workaraound, then I back to the mais version. Now I'm using the 15.4.0.

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