Premiere Pro crashes when importing After Effects file

[J9a101]

Hey everyone, 

so I have a problem that when I am trying to import an After Effects file into my Premiere Pro project. It says that it is importing but nothing happens and I am unable to cancel it or do anything with Premiere Pro for that matter. 

Does anyone know how to fix that? 

Thank you!

[Joëlle Bh · Accepted solution]

Hello,

Can you share with us your pc and system specs please

Do you have the latest premiere pro and after effects version?

On another note please try to:

• Reset Premiere Pro preferences: FAQ: How to reset preferences in Premiere Pro?
• Clear the media cache

           https://helpx.adobe.com/premiere-pro/kb/clear-cache.html

[J9a101]

Thank you so much, I reset the preferences and cleared the cache and now it works! 
Thank you!!!

[Joëlle Bh]

Great! i'm glad it worked

[Byron Cortez]

Make sure that the version of the After Effects project file is from the same version to Premiere Pro or lower, not a higher version.