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Premiere Pro crashing as soon as I open PrPro preferences pane!! Please help.

New Here ,
Jan 28, 2024 Jan 28, 2024

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I am on a Mac Studio and SOnoma. Everytime I try to open PrPro preferences, the app crashes.

I have tried thgese steps

Deleting prferences by holding option key while launching the app.

Uninstalling and re-installing the app.

Uninstalling and re-installing Adobe Creative Cloud.

Nothing works. Please help.

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Crash , Editing

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Adobe Employee ,
Jan 29, 2024 Jan 29, 2024

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Hi @Kannan30345693g26q,

Thanks for writing in and describing the troubleshooting steps you've already taken. My suspicion is that the folder permissions for your Preferences might not be set to read/write. Can you follow the steps in the following doc? https://helpx.adobe.com/x-productkb/multi/preferences-folder-read-only-error.html. That may lead to you to a solution. Let us know how it goes. I hope the community can help you.

 

Best Wishes,

Kevin

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