Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Premiere Pro Crashing instantly as I select a clip in the Timeline

New Here ,
Jun 13, 2025 Jun 13, 2025

I have this issue in premiere pro and premiere pro beta where the whole system crashes instantly when a select a clip in the timeline panel. It has happened more than 20 times now, and makes all editing impossible. I am at a wits end as to how I am supposed to edit in Premiere pro anymore, it has been incredibly unreliable over the years, using multiple different devices, and I am really consdering switching to an alternative editing software.

 

I will attach a screenshot for reference, I have tried so many different things to fix it, but nothing seems to work.

 

I need help fast, i am rapidly running out of time to get this video done. 

Silas30847529lmae_0-1749808099464.png

Silas30847529lmae_1-1749808166638.png

 

 

732
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 13, 2025 Jun 13, 2025

same issue. Running a 2020 Macbook Pro, 16GB, sonoma 14.4. SHould be enough, but when I select certain clips on the timeline, it instantly crashes. IS there a workaround?

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jun 13, 2025 Jun 13, 2025

If its both in the regular and beta version try to make a new project and import old one.

also trash media cache.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 13, 2025 Jun 13, 2025

I will try that, had already tried trashing media cache

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 13, 2025 Jun 13, 2025

That doesnt seem to work either

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 14, 2025 Jun 14, 2025

It is obviously one of the updates in the beta version that introduced this poison pill. So I started workign in the regualr Premiere Pro, which I haven't updated in probably six months. It worked, so I wont update it from now on. Also, I work on a macbok pro. If I export the assets I'm going to use in PRPR in iMovie initially, they seem to work in PRPR withoout crashign anything. it's the assets originaly outputted or preparedin PRPR that cause the problems. This isn't very scientific, but it's how I've solved it.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 14, 2025 Jun 14, 2025

I had already updated both, Is there a way to undo the updates?

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 14, 2025 Jun 14, 2025

I have no idea. I had a similar problem after one of the Topaz video AI updates, and I contacted topaz suppoert. They sent me a link to a pervious version and it worked. I wish Adobe would pay attention to this and solve the problem.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Advocate ,
Jun 15, 2025 Jun 15, 2025

Does this happen when you select the same clip or it happens randomly to any clip on your timeline?

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 15, 2025 Jun 15, 2025

It happens for me when I select certain clips, but not others. For instance, if I select a video clip to move it, and premiere instantly crashes. Other clips aren't affected. 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Advocate ,
Jun 15, 2025 Jun 15, 2025

If you remove the clips that are causing the crash and leave only the ones that don’t crash, does Premiere behave normally?

 

If so, the problem might be with the clips themselves, not with Premiere directly.

 

Try transcoding those clips before importing them. Use Adobe Media Encoder or Handbrake, and convert them to something like DNxHR or ProRes. Then test again with the transcoded versions and see if the issue goes away.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 15, 2025 Jun 15, 2025

WHy do you have to go through all that? A month ago, this didn't happen. I just want a version of premiere where you don't have to go to any special lengths. But I did find that if I output the trouble clips in Imovie first, then they work in premiere. However, using an earlier version of premiere means I don't have to do that. I'll stick with an older version.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 15, 2025 Jun 15, 2025

Yes, i have been using the same camera for years with the same codecs, settings etc, and its been the last two projects that have had this happen. the idea of the clips being the problem did occur to me, i will try that idea though as all other suggestions have not worked thus far.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 15, 2025 Jun 15, 2025

Same for me, some clips seem to work fine, ut i only have to select certain clips and it crashes instantly.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jun 15, 2025 Jun 15, 2025

@Silas30847529lmae,

 

Can you share one of the problem clips?

 

When you got the crash report/report to Adobe, did you send it with your email? Staff can find that and troubleshoot.

 

Stan

 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 15, 2025 Jun 15, 2025

Hello, I will give that a crack.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 15, 2025 Jun 15, 2025

Where would I attach?

Silas30847529lmae_0-1749985938445.png

 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jun 15, 2025 Jun 15, 2025

You write down what and how it happened and hit the Send Report button

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 15, 2025 Jun 15, 2025

Oh sorry, so you don't mean send the troublesome clip/s in the report?

 

My misunderstanding. 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jun 15, 2025 Jun 15, 2025

@Silas30847529lmae,

 

Sorry for the confusion. Yes, two different things. The crash report needs your email address, preferably the one you use here. A brief description with a link to this thread is all you need.

 

And posting a link in a post here to a problem file might help.

 

Stan

 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 15, 2025 Jun 15, 2025

Ok, I have done that, waiting for a reply.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 15, 2025 Jun 15, 2025
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 15, 2025 Jun 15, 2025

or perhaps this:

 

P1025409.MP4

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 15, 2025 Jun 15, 2025
LATEST

I dont think its the clips, I was attempting to edit a graphic and it still shut down.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines