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Premiere Pro Crashing on Dell XPS 17

New Here ,
Jul 16, 2021 Jul 16, 2021

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The application keeps on crashing making me lose a lot of work! I've the auto save active but it does not work properly!  I have a great machine all up to date but the Premiere Pro is really unstable.

 

Help! 

TOPICS
Crash, Error or problem, Freeze or hang

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Adobe Employee ,
Jul 16, 2021 Jul 16, 2021

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Hi Laezio5D1E,

 

Sorry for the crash. Would you mind sharing the following details:

  • Your system specifications (CPU, GPU, RAM, OS).
  • Do you see any crash report?
  • Does it happen with multiple projects?

I see that you are saving the project to one drive folder. For testing, would you mind saving it (along with media) to a folder that doesn't sync with the cloud (preferred desktop) and see if it brings any change?

Let us know how it goes.

 

Thanks,

Nishu

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