Premiere pro crashing scrolling through video files

New Here ,
May 14, 2022 May 14, 2022

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Anytime I go to make a new project and I go to the folder I want to choose videos from, it instantly crashes as soon as I try to scroll down the folder. If any info is needed for help just ask.

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Crash , Error or problem , Freeze or hang , Hardware or GPU , Performance

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Adobe Employee ,
May 15, 2022 May 15, 2022

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Hi Kobyn24455473mtl3,

 

We're sorry to hear about this. Let us know the version of Premiere Pro & the system specs. Have you tried resetting app preferences & checked if it's working properly?

 

Thanks,

Sumeet

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