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Premiere Pro crashing when opening windows such as project settings, preferences, etc.

New Here ,
Dec 01, 2022 Dec 01, 2022

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This started happening today, it has been driving me insane as I need to change my strach disks but I can not do anything outside the sequence. I tried a lot of fixes, such as resetting peferences, uninstalling and reinstalling, and checking drivers.

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Crash , Error or problem

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correct answers 1 Correct answer

Community Expert , Dec 01, 2022 Dec 01, 2022

 If NVIDIA, do a clean installation of the 517.40 Studio Driver (NOT the Game Driver)

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Community Expert ,
Dec 01, 2022 Dec 01, 2022

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 If NVIDIA, do a clean installation of the 517.40 Studio Driver (NOT the Game Driver)

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New Here ,
Dec 03, 2022 Dec 03, 2022

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This fixed my issue! Thank You!

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Community Expert ,
Dec 03, 2022 Dec 03, 2022

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You're welcome. icon_smile.gif

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New Here ,
Dec 05, 2022 Dec 05, 2022

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this did not work for me

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Community Expert ,
Dec 02, 2022 Dec 02, 2022

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I know this may not be ideal solution but maybe trying installing 2022 version to see if it's a version thing?

 

Adobe Community Expert
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Community Expert ,
Dec 02, 2022 Dec 02, 2022

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Hello, sorry to hear that do you remember the change between the moment when Pr worked and when it failed?

A windows update? another program installation?

Do not hesitate to give more information about your setup in order to receive timely and relevant answers. ESpecially the version of Pr, the OS, the GPU9s0 you have, their driver version.

A trip to help>system compatibility report can help troubleshooting,

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New Here ,
Dec 05, 2022 Dec 05, 2022

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happened out of no where so I have 0 clue what could've caused it. I use Pr v 23, I am on Windows 11 and ust a 1660ti with the newest version of studio drivers

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Community Expert ,
Dec 05, 2022 Dec 05, 2022

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quote

 1660ti with the newest version of studio drivers


By @Bones222556329bmo

 

Do a clean installation of the 517.40 Studio Driver (NOT the Game Driver)

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