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Premiere pro crashing

New Here ,
Oct 03, 2023 Oct 03, 2023

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Every time i try to load a motion graphics template premiere crashs, ive unintalled, reinstalled, cleared all my cache, ect, ive even tried using a different computer. ive used multiple graphics templates packs all with the same issue. any help would be appreciated.

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correct answers 1 Correct answer

Community Expert , Oct 03, 2023 Oct 03, 2023

Try updating or rolling back your graphics driver directly from the video card manufacturer’s site. If NVIDIA, do a clean installation of the latest Studio Driver (NOT the Game Driver).

 

Where are the graphics from?

Do the ones included with Premiere Pro work OK?

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Community Expert ,
Oct 03, 2023 Oct 03, 2023

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<moved from cc desktop >

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Community Expert ,
Oct 03, 2023 Oct 03, 2023

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Try updating or rolling back your graphics driver directly from the video card manufacturer’s site. If NVIDIA, do a clean installation of the latest Studio Driver (NOT the Game Driver).

 

Where are the graphics from?

Do the ones included with Premiere Pro work OK?

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New Here ,
Oct 04, 2023 Oct 04, 2023

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Clean driver install seems to have fixed everything!
Didnt even realise studio drivers were a thing.
Truly appreciate the help!

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