• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Premiere Pro does not launch

New Here ,
Nov 11, 2021 Nov 11, 2021

Copy link to clipboard

Copied

Anto5DF4_0-1636651512702.png

Hello, when I launch Premiere pro from the desktop this message appears : the application failed to start correctly (0xc000007b). Click OK to close the application

and if i try to run with Adobe Creative Cloud , nothing happens but other applications work correctly .I also tried to run an earlier version but it's the same problem

Anto5DF4_1-1636651790592.png

 

TOPICS
Crash

Views

193

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Nov 11, 2021 Nov 11, 2021

Copy link to clipboard

Copied

Try updating Windows.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 11, 2021 Nov 11, 2021

Copy link to clipboard

Copied

the problem is still here

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Nov 11, 2021 Nov 11, 2021

Copy link to clipboard

Copied

Try updating or rolling back your graphics driver directly from the video card manufacturer’s site. If NVIDIA, do a clean install of the latest Studio Driver (NOT the Game Driver).

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 12, 2021 Nov 12, 2021

Copy link to clipboard

Copied

Anto5DF4_0-1636720280249.png

 I tried to update with Nvidia and the problem is still here 

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Nov 12, 2021 Nov 12, 2021

Copy link to clipboard

Copied

What are the complete computer specs, including hard drives (how many, what kind, what is on each, what capacity, and how full)?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 12, 2021 Nov 12, 2021

Copy link to clipboard

Copied

Anto5DF4_0-1636737491809.png

Anto5DF4_1-1636737523145.png

Anto5DF4_2-1636737600103.png

 

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Nov 12, 2021 Nov 12, 2021

Copy link to clipboard

Copied

You are running out of space on your C drive.

That may be your issue.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 12, 2021 Nov 12, 2021

Copy link to clipboard

Copied

Anto5DF4_0-1636747694935.png

 

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Nov 12, 2021 Nov 12, 2021

Copy link to clipboard

Copied

LATEST

Hi Anto,

I've seen this exception over the years. You either have to reinstall Windows runtimes or update (or roll back) your GPU drivers. Perform a clean installation of only the Studio Drivers.

 

Be sure to check system requirements to make sure your system is capable for this version.

Thanks,
Kevin

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines