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Premiere Pro doesn't see preset files & Presets disappear

Explorer ,
Apr 04, 2023 Apr 04, 2023

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1.) I have couple text presets that are in .prfpset, downloaded from an official place with updated in 26th february. It was available until 1-2 weeks ago and I can't import it because when try to import, Premiere doesnt see those files as importable. Presets made for 23.1 or higher, Im using 23.2 . 

2.) When I import any Presets manually to my Premiere Pro, after closing/opening the app, those Presets disappear from presets table in Premiere Pro, what would be the cause of this?

Thanks for any helpful solution

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correct answers 1 Pinned Reply

Adobe Employee , May 17, 2024 May 17, 2024

Hello @mr.editor,

Thanks for the message. It’s been a long time since you filed this bug, and I apologize for the lack of a response. Are you still having this issue? If so, the team will need more information from you to reproduce the bug. Can you provide the information required here? How do I write a bug report?

 

I'll move your post to the Discussions board while we await your information.

 

Thanks,


Kevin

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Adobe Employee ,
May 17, 2024 May 17, 2024

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Hello @mr.editor,

Thanks for the message. It’s been a long time since you filed this bug, and I apologize for the lack of a response. Are you still having this issue? If so, the team will need more information from you to reproduce the bug. Can you provide the information required here? How do I write a bug report?

 

I'll move your post to the Discussions board while we await your information.

 

Thanks,


Kevin

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