Premiere Pro doesn't see preset files & Presets disappear

[Tibet S]

1.) I have couple text presets that are in .prfpset, downloaded from an official place with updated in 26th february. It was available until 1-2 weeks ago and I can't import it because when try to import, Premiere doesnt see those files as importable. Presets made for 23.1 or higher, Im using 23.2 . 

2.) When I import any Presets manually to my Premiere Pro, after closing/opening the app, those Presets disappear from presets table in Premiere Pro, what would be the cause of this?

Thanks for any helpful solution

[Kevin-Monahan]

Hello @Tibet S,

Thanks for the message. It’s been a long time since you filed this bug, and I apologize for the lack of a response. Are you still having this issue? If so, the team will need more information from you to reproduce the bug. Can you provide the information required here? How do I write a bug report?

I'll move your post to the Discussions board while we await your information.

Thanks,


Kevin