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PREMIERE PRO DOESNT RUN.

New Here ,
Aug 19, 2022 Aug 19, 2022

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i dont know how to fix the problem, ive also deleted the caches but it doenst work.|!!!!

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Community Expert ,
Aug 19, 2022 Aug 19, 2022

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Delete the Media Cache and Media Cache files:
https://community.adobe.com/t5/premiere-pro/faq-how-to-clear-your-media-cache-in-30-seconds-in-premi...

If that doesn't work, try resetting the preferences:
https://community.adobe.com/t5/premiere-pro/faq-how-to-reset-trash-preferences-in-premiere-pro/td-p/...

If that doesn't work, try resetting the Workspaces:
Reset a workspace
Reset the current workspace to return to its original, saved layout of panels.
1. Do one of the following:
• Click the Workspace menu icon and select Reset to Saved Layout.
• Choose Window > Workspace > Reset to Saved Layout.
from here:
https://helpx.adobe.com/premiere-pro/using/workspaces.html

If that doesn't work, try Preferences > Audio Hardware and set Input to None.

If that doesn’t work, try updating or rolling back your graphics driver directly from the video card manufacturer’s site. If NVIDIA, do a clean installation of the latest Studio Driver (NOT the Game Driver)

If that doesn't work, try creating a new project and import the old one into it.

Also, please help us help you:
https://community.adobe.com/t5/premiere-pro/faq-what-information-should-i-provide-when-asking-a-ques...

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New Here ,
Aug 19, 2022 Aug 19, 2022

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the problem is that the program is not opening at all...

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Community Expert ,
Aug 19, 2022 Aug 19, 2022

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You might need to reinstall using the Adobe Cleaner. Be sure to backup preferences, etc.

Run the Adobe Cleaner after you uninstall the programs and before you re-install them:
Also, reboot your computer between steps even if you are not asked to...
https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

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Community Expert ,
Aug 19, 2022 Aug 19, 2022

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What are the complete computer specs, including hard drives (how many, what kind, what is on each, what capacity, and how full)?

 

Does your computer meet the minimum requirements?

https://helpx.adobe.com/premiere-pro/system-requirements.html

 

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