Premiere Pro Error: "A low-level exception occured in: (Transmit::Startup)"

[Thinkto]

Hi, as the title says, I notice that there would be an error that says "A low-level exception occured in: (Transmit::Startup)" when I open a project file in premiere pro. Could someone explain to me why this is happening and provide me with a fix?

Thank you in advance.

[Vishu_Aggarwal]

Just try resetting the preferences of the premiere pro as follow - 

To reset preferences, follow this step:

• Reset preferences and plug-in cache at the same time, hold down Shift-Alt (Windows) or Shift-Option (Mac OS) while the application is starting. Release the Shift-Alt keys or Shift-Option keys when the splash screen appears.

[Thinkto]

Hi Vishu Aggarwal,

Thank you for replying. However, I have already tried this method and it did not seem to work.

Could there be other possible solutions?

[Vishu_Aggarwal]

what is the version of premiere pro your using and what is the OS. 

[Thinkto]

macOS Big Sur and my premiere pro is on version 15.4.0

[Vishu_Aggarwal]

Update it to 15.4.1 and see if it solves your issue.  

[Thinkto]

Updated but the issue still persist...

[Shivangi_Gupta]

Hi there,

We're sorry for the trouble. 

We appreciate Vishu_Aggarwal for his suggestions.

Could you confirm if the issue occurs only with a particular project? Also, please test the issue after resetting the performance. https://www.youtube.com/watch?v=45VoFvSs-JI

Let us know the outcome.

Regards,

Shivangi

[TYPECK]

Having the same issue on all my projects even after upgrading to V22.0.  I've completely reset my preferences, deleted plugins, and restarted in safe mode.  I'm on a M1 Mac Mini.  Not sure what else to do.  

[SPLKElley]

Same. Updated to CC2022 and now can't export and getting the same A low-level exception occured in: (Transmit::Startup) error. Also already reset workspaces and preferences.

macOS Catalina 10.15.3

16 MBPro 2019

2.4GHz 8C i9

64GB

AMD 5500M

Intel UHD 630