Premiere Pro Freezes when Saving 2020

New Here ,
Sep 30, 2020 Sep 30, 2020

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I am almost done with my project but Premiere keeps freezing (Eventually crashing) when I try to save latest changes. It shows the "Saving" but doesn't load, then when I press "Cancel" it shows me the color wheel. Eventually I end up Force Quitting the app (Done this over 40 times already). One time, it was on this color wheen for over an hour. 

 

I've tried saving project as, new file, same issue. I've tried renaming the documents folder where Premiere lives, same thing. Please help. I am two force quits away from switching to AVID.

 

 

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Crash , Editing , Freeze or hang

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Participant ,
Dec 22, 2020 Dec 22, 2020

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Same's been happening to me. Trashed prefs, created new project and media browser imported old stuff, no avail.  Frustrating as heck.

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LEGEND ,
Dec 22, 2020 Dec 22, 2020

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Check your disk permissions. They may have changed for any number of reasons.

Also check available disk space on your target disk. Probably not an issue, but worth checking anyway.

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Participant ,
Dec 22, 2020 Dec 22, 2020

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Thanks for the suggestion Jeff. As far as I can tell, permissions seem fine. It doesn't happen every time but I haven't been able to isolate a specific cause of it. Could happen once a day, or 4 times in an hour. 

 

For me it occurs when working in Productions (so maybe related to project locking?), but then again, I haven't worked outside of Productions in months, so maybe just coindicence. 

 

At this point, I'm basically hitting save after ever few actions so if I get to a save that freezes me, I've only lost a bit, rather than the hour (despite the fact I have auto-saves set to every 15 minutes, still unsure what's going on there) previously.

 

Anyhow, thanks again!

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Adobe Community Professional ,
Dec 22, 2020 Dec 22, 2020

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fwiw, I have autosaves set to every 5 minutes.  they happen so fast, I hardly notice.   Are you saying that the autosaves are not working?

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LEGEND ,
Dec 23, 2020 Dec 23, 2020

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I like your idea about it happening in Productions.

 

If you have time to work outside of Productions for a little while, please give that a try to see if the issue still manifests itself.

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New Here ,
Jan 27, 2021 Jan 27, 2021

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Hey, do we have a solution yet? I've been facing the same issues and none of the suggestions that I can find online seem to be working. 

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Explorer ,
Jul 09, 2021 Jul 09, 2021

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Having a similar issue on a new M1 mac mini. Project wasn't autosaving either, so lost a whole day's work. Then the project file ends up being corrupted and we need to restart the project.

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New Here ,
May 24, 2022 May 24, 2022

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Did you find a solution? This same thing is happening to me with only one of the projects in a Premiere Productions being saved to Dropbox.

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Adobe Employee ,
May 24, 2022 May 24, 2022

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Hi Cruz90,
Sorry. I have a question and a test to try. 
 

  • Do you also have an M1 Mac? 
  • Have you tried a test on the project without Dropbox in the chain?

Thanks,
Kevin

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New Here ,
May 24, 2022 May 24, 2022

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Yes, I have an M1 Max MBP. I tested the project without Dropbox and the same thing happens. It might save okay a couple a times and at some point when I hit save it just freezes and I have to force quit.

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Community Beginner ,
Jun 19, 2022 Jun 19, 2022

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Same issue within Productions. Happens when I have a certain combination of projects open at the same time. Our original project that houses the footage. And latest rough cut (which lives in its own project). Not practical to go back to an old rough cut. Adobe please address this. Need to find a solution. 

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Community Beginner ,
Jun 19, 2022 Jun 19, 2022

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LATEST

It happens on a brand new M1 macbookpro and iMacs. Running 22.2.1. Maverick on M1 and Big Sur on Intel iMacs. 

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