Copy link to clipboard
Copied
Hello. Ever since I updated Premiere Pro whenever I get into a project, it runs for a few minutes and then freezes. I reinstalled Premiere Pro, cleared the cache, updated the graphic driver, etc., and still doesn't work. What could be the problem?
Copy link to clipboard
Copied
Try resetting the preferences:
https://community.adobe.com/t5/premiere-pro/faq-how-to-reset-trash-preferences-in-premiere-pro/td-p/...
If that doesn't work, try resetting the Workspaces:
Reset a workspace
Reset the current workspace to return to its original, saved layout of panels.
1. Do one of the following:
• Click the Workspace menu icon and select Reset to Saved Layout.
• Choose Window > Workspace > Reset to Saved Layout.
from here:
https://helpx.adobe.com/premiere-pro/using/workspaces.html
If that doesn't work, try Preferences > Audio Hardware and set Input to None.
If that doesn’t work, try updating or rolling back your graphics driver directly from the video card manufacturer’s site. If NVIDIA, do a clean install of the latest Studio Driver (NOT the Game Driver)
If that doesn't work, try creating a new project and import the old one into it.
Also, please help us help you:
https://community.adobe.com/t5/premiere-pro/faq-what-information-should-i-provide-when-asking-a-ques...
Copy link to clipboard
Copied
Hi Ivana5EE4!
Sorry about that. Could you share your system details (OS, CPU, RAM, GPU)? What's the source of the files that you're editing?
Let us know.
Thanks,
Kartika