• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers

Premiere Pro imported videos are green

New Here ,
Nov 10, 2022 Nov 10, 2022

Copy link to clipboard

Copied

Someone please help. All my videos are now green after updating to the current version of Premiere 23.0... I installed an older version 22.6.2 which will allow my projects to work but I want to be able to use the newer version if possible..what is causing all my videos to be solid green..... below are my system information and software version

 

 

Premiere Pro v23.0

MacBook Pro (Retina, 15-inch, Mid 2014)

NVIDIA GeForce GT 750M 2 GB

Intel Iris Pro 1536 MB

MacOS Big Sur

TOPICS
Error or problem , Import , Performance

Views

104

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Nov 10, 2022 Nov 10, 2022

Copy link to clipboard

Copied

Please check that your operating system and video drivers are up to date.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Nov 22, 2022 Nov 22, 2022

Copy link to clipboard

Copied

LATEST

Hi ryanl43832752,

 

Sorry about the poor experience. Were you able to solve the issue? If not, in version 23.0, please try disabling hardware accelerated decoding & encoding under Premiere Pro > Preferences > Media & check if it's restoring the preview. Hope it helps.

 

Thanks,

Sumeet

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines